Genesis develops, tests, and supports industry-leading software solutions for mission critical and business critical applications. Our performance management solutions empower system administrators to monitor in real time, manage, archive and report on two-way voice and data systems. In short, Genesis pulls together all system-wide and inter-agency data to:
GenWatch3 provides the means to proactively measure and meet system performance metrics. All system-wide and inter-agency data is displayed in real time, critical notifications are sent, and data is archived for forensic reporting and analysis on ASTRO® 25, Dimetra and PS-LTE networks.Mission Critical Solutions
GW3-TRBO allows centralized monitoring, management, archiving and notifications on all MOTOTRBO™ platforms. It sees and archives every detail on system traffic as seen from a site, repeater, channel, slot, or subscriber to confirm that the network is performing as expected.Business Critical Solutions
Genesis continues to provide a wealth of information on how our new system is performing. Genesis technical staff has gone above and beyond and has exhibited superior technical skills throughout.
The Genesis system is our primary resource for managing the system. We use it to manage air time / usage, field equipment (radios), and support maintenance. Tracking down intermodulation and interference problems without Genesis is considered to be next to impossible!
Genesis reports have been and continue to be used extensively in a detailed reports required by our customer. But its biggest contribution has been supporting troubleshooting efforts. The volume of information and the ease of extracting it have been invaluable.
With Genesis, we are now able to create complicated multi-variable reports that tell us how efficient we are operating, and this can be done with just a few keystrokes…I think it will quickly become our primary source for system statistical and activity reports.
Genesis was extremely responsive and flexible in accommodating our organizational needs and the technology was fit into existing business process. They are extremely flexible with making changes to accommodate our environment and delivered products in a timely fashion.
We are currently using GenWatch3 and could not be happier about the decision. The reporting and archiving capability is just fantastic. The tower display is a tool we use everyday to make sure everything is working the way we expect it to.