Monthly Training Webinar: Improvements Are In The Works!

Since we launched our monthly series of webinars, our mission has always been to provide our valued customers with “in demand” content that brings awareness to, increases usage of, and most importantly maintains a high return on investment from the GenWatch3 software. With that said, we are going to cancel our December session in order to review what worked and what can improve so we kick off 2020 strong!

Thank you for your participation and support of these webinars over the past year. From the entire Genesis Family to yours, we hope you have a happy and healthy holiday season!

Catch Up: November Sync Call Training Webinar Recording

If you missed out on November’s Monthly Training Webinar Sync Call, we discussed some of the underutilized enhancements in GenWatch3. Learn how some of these features might even reduce the need for application upgrades.

Watch the recording »

Customer Voice: Lifecycle Services

Get the full value out of your Genesis solution! We offer two great options for protecting and maintaining your Genesis software. Read what our customers are saying about their premium lifecycle and essential service agreements.

“It is always comforting to know when we call Genesis Support, our questions are answered right away with their friendly, knowledgeable support experts. The Genesis support staff is by far the most technically competent group that we deal with.” — A Genesis Customer

Contact us to learn more:

Information card (PDF) »

Event Recap: 30th Anniversary Event

As our way of saying THANK YOU for allowing us to serve you over the past three decades, we held our 30th Anniversary Thank You Celebration on November 7th. We opened our doors to personally express our deepest gratitude to our customers, employees, families, and community partners for your support.

“I am overwhelmed at not only the turnout of friends for our event but also the personal notes of congratulations we have received. Thirty years ago we started a company concept that put customers and employees above profits, and we have maintained that model for 30 years. God has blessed that model. I am proud to say Genesis is alive, healthy and thriving as we look toward the next 30 years!” — Phil Burks, Genesis CEO

As a way of giving back, we packed activity bags for The Children’s Advocacy Center of Smith County. Thank you to everyone who came out! Your support means everything to us.

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Genesis Gives Back: Thanksgiving Bed Build

What an amazing turnout from our community! Last week’s Thanksgiving-Eve Bed Build with Grace Embedded at Green Acres Baptist Church was a great success. It was wonderful to see everyone hammering, sawing, gluing, stapling, sanding, and assembling beds for kids in hard places. We were grateful to lend our support to this worthy cause.

Did you know: Nearly 1 in 3 foster/kinship placements in Smith County, Texas are in need of a bed to sleep in. To find out how you can help, visit