Since we launched our monthly series of webinars, our mission has always been to provide our valued customers with “in demand” content that brings awareness to, increases usage of, and most importantly maintains a high return on investment from the GenWatch3 software. With that said, we are going to cancel our December session in order to review what worked and what can improve so we kick off 2020 strong!
Thank you for your participation and support of these webinars over the past year. From the entire Genesis Family to yours, we hope you have a happy and healthy holiday season!Read more
There is so much the GenWatch3 software can do, it’s no wonder some functionality might fall under the radar. We will cover a few of these “underutilized” enhancements; some of which can integrate with existing applications to share information with other applications and/or the radio system. These features might even reduce the need for application upgrades. Please join us so we can introduce you to these small, yet mighty, solutions!
Tyler, TX, October 27, 2019 — Genesis PULSE – a revolutionary, cloud-hosted CAD enhancement solution – and RapidSOS – the trusted platform for connecting additional IoT data to public safety – announced today that Genesis PULSE has achieved RapidSOS Platinum Integration Partner status, one of only three companies to achieve the Platinum level. On a single, intuitive display of both real-time and replayable information, the PULSE mapping solution displays data from the RapidSOS Clearinghouse, locations of first responders, partner resources, weather, as well as Waze traffic, crashes, and road closures. Advancing the partnership between Genesis PULSE and RapidSOS removes the guesswork for dispatchers in locating 9-1-1 callers and sending the fastest, most appropriate resources to the scene. Read more
Did you know GenWatch3 offers multiple data management options for Member Agencies? Whether information is filtered on an agency’s behalf, or the preference is to manage, monitor and report on the data themselves, GenWatch3 provides the flexibility all organizations desire. It’s just one of the many values our software provides to our customers! Please join us on October 11th to learn more, and we might even throw in a little something for our Over the Air (OTA) users as well.
Our September Monthly Training Webinar Sync Call is on Friday September 13th at 11:00 AM (Central). We will be covering the newly released GenWatch3 2.16.8 Point Release. Whether you were already considering a software upgrade, or needed a reason to upgrade, this month’s webinar is for you. We’ve added several NEW capabilities to our iVista browser-delivered platform, specifically in the area of Location Services, as well as a number of other market-driven features. We hope you can join us to learn how GenWatch3 continues to serve the needs of our valued customers!
GenWatch3 offers an arsenal of over 35 reports, across multiple categories, to help System Managers uncover how their system is performing.
July’s webinar will introduce you to a handful of NEW reports we’ve added to the software based on your valued feedback. We will share why these reports were developed and examples of how they can be used by your Agency.
Save the date: Friday, July 12th, 11:00-11:30 AM (CDT)Read more
Tyler, Texas — July 1, 2019 — The Genesis Group (GenCore Candeo, Ltd.) today announced that Vice President Paul Miller has been appointed Chief Operating Officer, a new position within Genesis. Miller’s previous role of VP of Operations has continued to expand over his seven years at Genesis.
“Paul is a trusted and seasoned leader who consistently delivers results. He has built an impressive track record of strategic and operational accomplishments as well as making a huge impact on the Genesis culture,” said Phil Burks, Genesis CEO. “As we continue to grow, Paul’s experience leading teams, driving process, and ensuring our customers remain the focus of our business decisions will also continue to be invaluable.”
Our June Monthly Training Webinar Sync Call is on Friday June 14th at 11:00 AM Central Time. The purpose of this month’s webinar is to create awareness of several handy tips and tricks within the GenWatch3® modules, and discuss how they can be valuable to you. Who knows, we might introduce you to a module you didn’t even know existed!
Save the date: Friday, June 14th, 11:00-11:30 AM (CDT)Read more
Your organization just upgraded your GenWatch3 ATIA software, and now has access to iVista. The only problem is, you aren’t sure what iVista is or how it can be used to monitor and manage your radio network. Well…you are not alone, which is why the topic for May’s Sync Call is completely centered around our iVista browser-delivered solution. We will focus on all elements of the software including its Key Performance Indicator (KPI) Dashboard, Map Displays and Reporting capabilities. By the end of the training, you will understand not only how to navigate within and throughout the screens, but more importantly, what the information is telling you regarding your system’s performance!
Save the date: Friday, May 10th, 11:00-11:30 AM (CST)Read more
Picture this, a major storm rolls through the area, or a zone controller goes down prompting a switch to its secondary. These are just a few examples of incidents that can generate a high volume of alarms or events in a short period of time. The Ops Bridge Manager of Managers (MoM) solution brings calm to the chaos by consolidating all these events into a “single pane of glass”, presents them in plain English, and ties them together to find the root cause. Please join us at our April Sync Webinar, where we will kick off a two-part session on the MoM starting with the goals and benefits of the solution and how they are achieved.
Save the date: Friday, April 12th, 11:00-11:30 AM (CST)Read more