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# The Genesis Group

Simplify reporting. Validate decisions. Save time.

## Sitemaps

- [XML Sitemap](https://genesisworld.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Genesis at Comms Connect in Melbourne](https://genesisworld.com/genesis-at-comms-connect-in-melbourne/) - This week at Comms Connect in Melbourne, Australia, Genesis demonstrated GenWatch for two-way communications networks and the Genesis Operations Bridge along with our Asia-Pacific representatives at Kalibre.Comms Connect is an industry event in the Australasia region featuring over 80 expert speakers, 90 exhibitors, and over 1,400 professionals, including first responders, mining professionals, utility providers, and enterprise
- [Case Study: Hamilton County, Indiana](https://genesisworld.com/case-study-hamilton-county-indiana/) - Hamilton County, Indiana has an area of approximately 400 square miles with a population of 300,000 that grows to almost 500,000 during various entertainment and sporting events. The county shares the Motorola ASTRO 7.16 trunked system with the City of Indianapolis (Marion County) and Madison County. Upon implementing GenWatch software, being able to troubleshoot system
- [Customer Case Study: Bell Mobility Radio](https://genesisworld.com/case-study-bell-mobility-radio/) - Bell Mobility Radio, a division of Bell, operates various wide area, mission-critical, two-way voice and data networks, offering services primarily to public safety and emergency services in Canada. Bell Mobility approached Genesis to consider creating a web-based GOS reporting solution. No such application had previously existed, so GenWatch iVISTA was created from the ground up.In December
- [New Product Brochures](https://genesisworld.com/new-product-brochures/) - Enjoy this labor of love from our Sales and Marketing department: Our latest software brochures!Download brochures by product:ProductsGenWatch – ATIAGenesis Operations BridgeGW3-TRBO®GADI – Genesis-Aided Dispatch InterfaceEnhancementsGenWatch Location ServicesGenWatch UEM EnhancementFor more resources, visit genesisworld.com/resources.
- [September Employee Spotlight: James Wansley](https://genesisworld.com/september-employee-spotlight-james-wansley/) - It’s time to shine the spotlight on one of our incredible team members who’s been with us for an impressive 23 years! 🎉👨‍💻 James is not just an extraordinary software developer, but he’s also the Product Manager of our Genesis eBONDS™ product, making a significant impact on Genesis and our customers. 💼But that’s not all!
- [Refuel & Refocus: The Power of Gratitude](https://genesisworld.com/refuel-and-refocus-the-power-of-gratitude/) - There is power in gratitude, which is what we focus on as we enter our ThanksLiving season. At this month’s Refuel and Refocus, our special guest speaker Rebekah Lisenbe, Executive NextGen Director with South Spring Baptist Church, encouraged us with a message about gratitude.
- [Kelley Clarida: 26 Years and Counting](https://genesisworld.com/kelley-clarida-26-years-and-counting/) - 26 years goes by fast! 1997 gave us the first camera phone, Wi-Fi, and the Mars Pathfinder. However, our most important milestone of that year was when Genesis VP of Sales & Marketing Kelley Burke Clarida came on board. We hold our customers in very high regard, and the long-standing relationships we have with them
- [Literacy Rocks! We Caused a Buzz at the LCOT Spelling Bee](https://genesisworld.com/literacy-rocks-we-caused-a-buzz-at-the-lcot-spelling-bee/) - It seems we caused a buzz at the Bee. “Battle of the Bands” was the theme, and Team Genesis (à la Phil Collins & Co.) rocked the house at this year’s Literacy Council of Tyler Corporate Spelling Bee! And while we eventually felt the sting of defeat, the experience was as sweet as honey. 🐝[
- [6th Annual Smiles FORE Kids Golf Tournament](https://genesisworld.com/6th-annual-smiles-fore-kids-golf-tournament/) - Days like this are hard to describe…but we will take a swing at it…⛳️ It was a beautiful day to be on the fairway, playing for a GREAT cause: The 6th Annual Smiles FORE Kids Golf Tournament! This event, hosted by Sheriff Larry R. Smith, First Responders, and Friends, brought many wonderful people together to
- [Ladies Night Out: Bling-O Silver Jubilee Event](https://genesisworld.com/ladies-night-out-bling-o-silver-jubilee-event/) - These gorgeous Genesis gentlewomen did a beautiful job representing us at the Blingo-O Silver Jubilee Event! ✨Genesis was a proud sponsor of Bling-O, a ladies-night-out of Bingo played for designer purses, is a fun night of games, food, and fellowship. All of the proceeds benefit The Children’s Advocacy Center of Smith County, now celebrating their
- [2023 Motorola Channel Partner Summit in Canada](https://genesisworld.com/2023-motorola-channel-partner-summit-in-canada/) - Genesis will pretty much do anything for our customers and partners. So when an opportunity arises to spend quality time meeting with them, we seize the moment. Even if we are forced to travel to one of the most picturesque places in the world, (sigh) we will do what must be done. 😊Genesis was a
- [Recipe for an EPIC Week: GUF, APCO, and MTUG 2023](https://genesisworld.com/recipe-for-an-epic-week-guf-apco-and-mtug-2023/) - 🤩 Best APCO week EVER! Our presence at last week’s Genesis User Forum, APCO Conference, and Motorola Trunked Users Group (MTUG) National Meeting was an amazing time interacting one-on-one with our customers! We had a fantastic turnout at the 2023 Genesis User Forum, with an exchange of ideas and stimulating conversations. This year, our customers
- [Genesis at APCO 2023 in Nashville](https://genesisworld.com/genesis-at-apco-2023-in-nashville/) - When people ask us what we do at Genesis, the answer is simple: We make a difference! Our software solutions monitor and proactively manage Motorola ASTRO® 25 Systems. We are honored to play a small role in helping System Managers ensure reliable communication for first responders.We have the best job in the world! The people
- [Gift Bags for Children's Advocacy Center](https://genesisworld.com/gift-bags-for-childrens-advocacy-center/) - Any day we get to see our friends at The Children’s Advocacy Center of Smith County is a great day. The gift bags we stuffed are now in very good hands. The Children’s Advocacy Center rescues thousands of kids from abuse in Smith County. Their mission is to protect and restore the lives of abused children
- [Chapel Hill Middle School Students Visit Genesis](https://genesisworld.com/chapel-hill-tsa-2023/) - Genesis was honored to host a group of outstanding 7th and 8th-grade students from Chapel Hill Middle School. Under the guiding hand of Dan McBride, Chief Advisor of the Chapel Hill ISD Technology Student Association, these future leaders are preparing for the National TSA competition in Knoxville, TN this summer.The Technology Student Association (TSA) is
- [Summer Camp With Mentoring Alliance](https://genesisworld.com/summer-camp-with-mentoring-alliance/) - Genesis dives into summer fun!We got to hang out with some amazing little rays of sunshine at the Mentoring Alliance Summer Camp! During these summer camps, kids grow in their faith while building relationships, learning new things, and having a blast. Mentoring Alliance exists to mobilize godly people into the lives of kids and families,
- [Genesis Operation Packs & Quacks 2023](https://genesisworld.com/packs-and-quacks-2023/) - Ingredients for an unforgettable Genesis Family Night: Genesis team members and their beautiful families A half-ton of hot dogs A formidable flotilla of plastic ducks Recipe: Grill hot dogs. Send ducks down the Genesis Creek. Stuff activity bags for The Children’s Advocacy Center of Smith County. Enjoy! We are grateful for our many blessings, but
- [Genesis Welcomes Michelle Cannon](https://genesisworld.com/genesis-welcomes-michelle-cannon/) - Genesis welcomes Michelle Cannon to our Beyond Business Team! Michelle is a native Texan and Baylor Bear who has been married to her best friend, Curtis for 27 years. Michelle and Curtis served as missionaries in Costa Rica for 10 years, where they worked with rural pastors and government orphanages. Currently, they spend most of
- [eBONDS Awarded Vendor of the Year - Texas Jail Association Conference](https://genesisworld.com/ebonds-vendor-of-the-year-tja/) - Genesis eBONDS™ was named Vendor of the Year at the 37th Annual Texas Jail Association Conference in San Marcos. We are extremely grateful and proud to receive this honor. eBONDS is a secure online solution that integrates jail data into an automated bail bond application, creating an efficient and paperless bonding process. Visit eBONDS to
- [Genesis Welcomes Justin Springborn](https://genesisworld.com/genesis-welcomes-justin-springborn/) - Join us in welcoming Justin Springborn to our world-class, cream-of-the-crop development team!Justin is a native Arizonian and a member of the 2023 graduating class from the University of Utah, having earned his Bachelor of Science in Computer Science (‘Sko Utes!). Growing up, he played baseball and spent 4 years in his high school’s BioMedical Engineering
- [Genesis Welcomes Steve Feiden](https://genesisworld.com/genesis-welcomes-steve-feiden/) - Genesis welcomes Steve Feiden as Account Executive to the eBONDS team!Steve is a native Missourian, where he spent a decade as a mortgage banker. At the age of 38, he returned to college and finished his education degree at Missouri Western State University. Steve put his degree to use at West Platte School District, where
- [Genesis Developer James Wansley Promoted to Product Owner](https://genesisworld.com/genesis-developer-james-wansley-promoted-to-product-owner/) - We are excited to announce that James Wansley has been promoted to the PULSE and eBonds Product Owner role at Genesis. James has more than 20 years of experience as a Public Safety Software Developer at Genesis and is a certified Professional Scrum Master. James is an active volunteer in his community — previously serving as the President of
- [Christi McDowell Named Director of Sales for Genesis eBonds](https://genesisworld.com/christi-mcdowell-named-director-of-sales-for-genesis-ebonds/) - Great things are happening at Genesis! First of all, we have proudly unveiled our latest revolutionary product: Genesis eBonds. eBonds is a secure, web-based system that integrates relevant jail data into an automated bail bond application which simplifies the entire paperless bond process for jail personnel and bail bond agencies from beginning to end.Leading the
- [Matt Davis Joins Genesis as Account Executive](https://genesisworld.com/matt-davis-joins-genesis-as-account-executive/) - Genesis is very pleased to announce Matt Davis is joining our Sales and Marketing team as a Sales Account Executive – East Coast and Federal Division.A graduate of The University of Alabama, Matt has had a long and successful career in sales. Prior to Genesis, Matt was a Senior Account Executive at Motorola Solutions for
- [Tamas Biro Joins Our UK Support Team](https://genesisworld.com/tamas-biro-joins-our-uk-support-team/) - Meet Tamas Biro! Tamas joins the league of superhumans in our Customer Support Team.Originally from Hungary, Tamas is a full-fledged Londoner and now has his own desk (with comfy chair) in our EMEA-UK office. He has killer skills in web design and is an all-around computer ninja. Don’t worry…he’s one of the good guys. In
- [Kelley Clarida Celebrates 25 Years at Genesis](https://genesisworld.com/kelley-clarida-celebrates-25-years-at-genesis/) - A quarter of a century, and counting…1997 was an important year for Genesis. It was on this very date 25 years ago, Genesis VP of Sales & Marketing Kelley Burke Clarida came to work for us! It would be one of the best things to happen in our company’s history. For the past two and
- [Elsa Green Named Customer Integration Representative for Genesis eBonds](https://genesisworld.com/elsa-green-named-customer-integration-representative-for-genesis-ebonds/) - The Genesis eBonds Team is growing! Say “hello” to Elsa Green! Many of you already know her from her illustrious 20-year career in Law Enforcement. During that time, she served as Training Coordinator for Jail Division as well as Training Instructor for Peace Officer and Jail Academy. Among her long list of accomplishments, she is
- [Genesis Welcomes Joshua Stillwaugh](https://genesisworld.com/genesis-welcomes-joshua-stillwaugh/) - Genesis welcomes another new all-star to our team Joshua Stillwaugh!Joshua grew up in Grass Valley, California, and moved to Texas 8 years ago. He has had multiple jobs, including firefighting and working for True Vine Brewery. He loves spending time with his wife and daughter and sharing a good meal with close friends. His heart
- [Genesis Welcomes Jeremiah Ballard](https://genesisworld.com/genesis-welcomes-jeremiah-ballard/) - Join us in welcoming Jeremiah Ballard! Jeremiah is a proud native of our hometown, Tyler, Texas. Prior to joining Genesis, he had a 14-year career in the low voltage security industry working with alarms, fire suppression systems, CCTV, etc.Without a doubt, our customers will enjoy getting to know Jeremiah as he is now a valued
- [Genesis Welcomes Bukisani Tshuma](https://genesisworld.com/genesis-welcomes-bukisani-tshuma/) - We’re rolling out the Genesis red carpet for the latest addition to our development team, Bukisani Tshuma! Bukisani is from Zimbabwe and has a degree in Computer Science from The National University of Science and Technology in Zimbabwe. For the past 8 years, she was in the education field. Her spare time is devoted to
- [Genesis Welcomes Nick Moss](https://genesisworld.com/genesis-welcomes-nick-moss/) - Genesis welcomes Nick Moss as Account Executive for Genesis eBonds! Nick Moss is a lifelong resident of Whitehouse, Texas, having graduated in the class of 1997 from Whitehouse High School. For the past 25 years, Nick developed extensive sales and management experience as a Field Supervisor for his family business, Moss Concrete. During that time,
- [Genesis Welcomes Jon Hernandez](https://genesisworld.com/genesis-welcomes-jon-hernandez/) - Genesis welcomes Jon Hernandez to our league of Support Team superheroes. Before landing at Genesis, Jon put his Bachelor’s Degree in Information Technology to use at Tyler Pipe for almost two years. Jon is happily married and has a son and a daughter. On weekends, you can find him spiking volleyballs with his church and
- [Genesis Welcomes Harry Greene](https://genesisworld.com/genesis-welcomes-harry-greene/) - Join us in welcoming Harry Greene to the eBONDS Development Team! Harry is originally from Florida but decided Texas would be a good change. He recently earned a degree in Computer Information Systems from UT Tyler and will be putting it to good use here at Genesis. Harry enjoys fishing and playing Dungeons & Dragons.
- [Genesis at Grace EmBEDded Thanksgiving Bed Build](https://genesisworld.com/grace-embedded-thanksgiving-bed-build-2022/) - Every kid deserves a comfortable place to sleep. Grace Embedded is a ministry of Pure Religion that exists to provide beds for next-of-kin foster placements in the Greater Smith County Area of East Texas. To date, they have provided over 900 beds to children who have been removed from their homes to a relative pending
- [Genesis at Coats for Kids Event with PATH](https://genesisworld.com/genesis-at-coats-for-kids-event-with-path/) - The Season of Giving has begun! Genesis was at Coats for Kids at Tyler’s First Presbyterian Church with PATH – People Attempting to Help. Hundreds of warm winter coats were disbursed, along with a sleigh full of pure joy from Santa and dozens of volunteers! PATH – People Attempting to Help
- [National Mentoring Day](https://genesisworld.com/national-mentoring-day/) - Today is National Mentoring Day! Genesis is a proud community partner with The Mentoring Alliance whose approach is best summarized in the words of the Apostle Paul: “…we were pleased to offer you not only the gospel of God but also our own lives.” — I Thessalonians 2:8. Mentoring is about sharing LIFE with every child we
- [Whitehouse High School Robotics Visits Genesis](https://genesisworld.com/whitehouse-high-school-robotics-visits-genesis/) - It was a real treat to have the Whitehouse High School Learning Resource Center Robotics Team visit our offices! These young engineers represent the future of technological innovation.
- [Genesis Family Back-to-School Backpack Build & Duck Race](https://genesisworld.com/genesis-family-back-to-school-backpack-build-duck-race/) - Hot dogs were on the grill, ducks were in the water, and school backpacks were stuffed for The Tyler-Smith County Child Welfare Board. We are grateful for our many blessings, but mostly, we are THANKFUL for our wonderful families!Thanks to Kona Ice of Tyler for making this family get-together and community partner event even more
- [Celebrate the One With The Mentoring Alliance](https://genesisworld.com/celebrate-the-one-with-the-mentoring-alliance/) - Celebrate The One. Imagine making a difference in the life of one child. In the process, one mentor is changed. Through three programs and one mission, The Mentoring Alliance meets the ordinary needs of kids and families in our community. When you make just one difference, it helps everyone. Mentors and supporters alike gathered at
- [Genesis Welcomes Rachel Johnston](https://genesisworld.com/genesis-welcomes-rachel-johnston/) - Genesis is pleased to welcome Rachel Johnston as Sales Account Executive. For the past 7 years, Rachel has worked for Motorola Solutions across their Public Safety and Commercial Markets. Rachel began her career at Motorola Solutions after graduating from the University of Illinois College of Business at Urbana-Champaign with a Degree in Marketing. Rachel spent
- [Senator Ted Cruz Visits Genesis](https://genesisworld.com/senator-ted-cruz-visits-genesis/) - Genesis was honored to host a number of distinguished guests Tuesday, including US Senator Ted Cruz (R-TX), as well as Tyler community leaders. The group participated in a roundtable discussion on some of the challenges facing local businesses. Our partners at FIRST iZ demonstrated their life-saving drone technology for first responders.
- [Looking Up Down Under - Genesis in Australia](https://genesisworld.com/aus14/) - Our partnership with Kalibre in Melbourne is a vital part of our commitment to increasing the global value of the Genesis brand. Our presence at APCO Australasia and interaction with public safety communications professionals helped cultivate new relationships and strengthen existing ones in the Australia, Asia, and Pacific region.From Genesis President Jim Nipp:“What this Motorola
- [Genesis Hosts The Tyler Fire Department](https://genesisworld.com/genesis-hosts-tyler-fire-department/) - National Fire Prevention Week is October 5-11. To help raise awareness, Genesis invited over some of the gentlemen from the Tyler Fire Department. As a small token of our appreciation, we hosted a pizza party in their honor. Many of us fulfilled a childhood dream when we got to play firefighter and climbed all over
- [Genesis Welcomes EMS Guru Chad Richey](https://genesisworld.com/genesis-welcomes-chad-richey/) - Genesis welcomes Chad Richey as Genesis PULSE® Product Manager. Chad began his career in public safety communications in August of 1997 working for local police departments, the Texas Highway Patrol, and two ambulance services. Chad has been a 9-1-1 center administrator in the emergency medical services field since 2006.Most recently, at ETMC EMS, Chad was
- [Motorola Solutions at Genesis](https://genesisworld.com/motorola-solutions-at-genesis/) - Gary Schluckbier, Chris Mowthorpe, and Kelley Edminster from Motorola Solutions visited Genesis to discuss future plans for the growth of our partnership.Pictured L-R:Paul Miller — VP of Operations, GenesisChris Mowthorpe — Motorola SolutionsJim Nipp — President, GenesisPhil Burks — CEO, GenesisGary Schluckbier — Motorola SolutionsKelley Edminster — Motorola SolutionsKelley Clarida — VP Sales & Marketing,
- [EMS1 Article: Enhanced Dispatch Options With Genesis PULSE](https://genesisworld.com/ems1-article-pulse-enhanced-dispatch-options/) - EMS1.com article: Genesis PULSE® gives call center personnel and supervisors enhanced dispatch options and access to more data.“Providing ample data and doing it in a way that isn’t daunting is the genius that is Genesis PULSE. PULSE includes customizable software that displays active units, in real-time, using Google Maps.”Full story on EMS1.comLearn how Genesis PULSE,
- [2nd Annual Queso Cookoff Benefits PATH](https://genesisworld.com/2nd-annual-queso-cookoff-benefits-path/) - Classy, yet cheesy — That’s how events played out at our 2nd annual charity Queso Cookoff, benefitting PATH, People Attempting to Help. All in all, it was a very Gouda experience.PATH’s mission is to help the people of our community with emergency relief and empowerment programs through a small, diverse staff and an army of
- [GenLabs QA Technicians Undergo Certification Training](https://genesisworld.com/genlabs-qa-technicians-undergo-certification-training/) - Genesis GenLabs testers have embarked on a mission to become certified. This initiative is being led by QA Tech Lena Bowen. This is another big step Genesis is taking to maintain our high grades of excellence. The testing team is studying and gaining certification through The International Software Testing Qualifications Board, an ISO and IEEE
- [Promoting Local Tech Growth in Our Community](https://genesisworld.com/promoting-local-tech-growth-in-our-community/) - Tyler Morning Telegraph: Tyler, Texas is looking to build on its image as a home for cutting-edge technology companies and bring in more businesses like The Genesis Group. Genesis serves as one example of how tech companies can grow and thrive in this community. Tyler4Tech, a local group of tech luminaries, was recently at SXSW
- [Genesis Hosts GW3-TRBO Training](https://genesisworld.com/genesis-hosts-gw3-trbo-training/) - Genesis held another certification training seminar for our GW3-TRBO® solution for MOTOTRBO® networks. Our intensive two-day courseware provides MOTOTRBO dealers and technicians with the competency, ability, and knowledge in the installation and configuration of GW3-TRBO. Congratulations to our participants (alpha by last name): Mien Au — Westcan Don Bartoli — Abbott Labs Tom Ernst —
- [Genesis Hosts GW3-TRBO Certification Training](https://genesisworld.com/genesis-hosts-gw3-trbo-certification-training/) - Genesis held another certification training seminar for our GW3-TRBO® solution for MOTOTRBO® networks. Our intensive two-day courseware provides MOTOTRBO dealers and technicians with the competency, ability, and knowledge in the installation and configuration of GW3-TRBO. Congratulations to our participants (alpha by last name):William Bailey — Control CommunicationsJohn Fotos — Motorola SolutionsMike Greenaway — The Genesis
- [Genesis Hosts GW3-TRBO Certification Training](https://genesisworld.com/genesis-hosts-gw3-trbo-certification-training-2/) - Genesis held another certification training seminar for our GW3-TRBO® solution for MOTOTRBO® networks. Our intensive two-day courseware provides MOTOTRBO dealers and technicians with the competency, ability, and knowledge in the installation and configuration of GW3-TRBO. Congratulations to our participants (alpha by last name):Dave Barnes – KELCOMDavid Cornell – Creative CommunicationsSteve Doucet – WestcanDan Foxley –
- [Genesis Hosts GW3-TRBO Certification Training](https://genesisworld.com/genesis-hosts-gw3-trbo-certification-training-3/) - Genesis held another certification training seminar for our GW3-TRBO® solution for MOTOTRBO® networks. Our intensive two-day courseware provides MOTOTRBO dealers and technicians with the competency, ability, and knowledge in the installation and configuration of GW3-TRBO. Congratulations to our participants (alpha by last name):Mark Bowers – Kuparuk Radio ShopKevin Eiler – ACG SystemsJames Ewen – GlentelDale
- [Louie Gohmert (R-TX) Visits Genesis](https://genesisworld.com/louie-gohmert-r-tx-visits-genesis/) - Representative Louie Gohmert (R) of the First Congressional District of Texas stopped by the new Phirst Building where Genesis CEO Phil Burks gave a full tour. Mr. Gohmert has been representing the East Texas area in the US House of Representatives since 2005 where he has fought for conservative fiscal and social issues.
- [Customer Case Study: Loudoun County, VA](https://genesisworld.com/case-study-loudoun-county/) - Loudoun County, Virginia, a progressive county of 519 square miles with rapidly growing communities, is the fourth fastest-growing in the United States, according to the 2010 census. As part of the Washington Metro Area, Loudoun County shares the Motorola ASTRO 7.11 trunked radio system with three other town and neighboring community colleges. The system has
- [Jim Nipp Named Genesis President](https://genesisworld.com/jim-nipp-named-genesis-president/) - Phil Burks, founder and CEO of The Genesis Group, has announced that as of Tuesday, March 5, 2013, he is stepping away from his role as the president of the company and has named Jim Nipp of Whitehouse, Texas, to take over that position. Mr. Nipp was formerly the company’s Vice President of Business Development.
- [Tyler Tigers Beep Baseball Sponsorship](https://genesisworld.com/tyler-tigers-beep-baseball-sponsorship/) - The Genesis Group is proud to sponsor the amazing Tyler Tigers. The Tigers are not your ordinary baseball team. They hit a ball, run bases, and play just as hard as a “normal” team, but their ball beeps and they follow the sound of buzzing bases. The Tigers are a part of the National Beep
- [Genesis at Motorola LACP in Cancun](https://genesisworld.com/genesis-on-display-at-motorola-lacp-in-cancun/) - Genesis is on display at the 2015 Motorola Latin American Channel Partner Convention with our Latin American partner Servitron​ of Mexico City. Ragnar Trillo, New Markets Development Director for Servitron, along with Xavier Maldonado, Head of Application Development for Servitron are demonstrating our performance management solutions at the Moon Palace Golf & Spa Resort​ in
- [Genesis Named 2015 Small Business of the Year](https://genesisworld.com/genesis-2015-smboy/) - Genesis Founder and CEO Phil Burks accepted the 2015 Small Business of the Year award from the Tyler Area Chamber of Commerce​ at Harvey Hall in Tyler. “My heart is full. Thanks to everyone that has congratulated us for winning the small business of the year by the Tyler Area Chamber of Commerce.” — Phil
- [Ribbon Cutting at New State-of-the-Art Facility](https://genesisworld.com/ribbon-cutting-at-new-state-of-the-art-facility/) - At last…we are home! Construction has been completed on our exquisitely beautiful, energy-efficient, state-of-the-art building located on Eagles Nest Boulevard in Tyler, Texas! We rolled out the red carpet to our friends, family, colleagues, and community.Among those in attendance were Congressman Louie Gohmert (US House – First District of Texas) and representatives from the offices
- [Genesis Support Grows by Two](https://genesisworld.com/genesis-support-grows-by-two/) - We are delighted to welcome two brilliant people who have joined the Genesis family in our Technical Support Department: Cole Beckett (L) and Justin Martinez (R)!Sure, both Cole and Justin are mightily intelligent and possess outrageous IT and tech support skills, but did you know they are both dedicated family men who are absolutely mad
- [Genesis at Motorola Booth for LAAD Expo - Brazil](https://genesisworld.com/laad-brazil-2015/) - Ragnar Trillo of Servitron in Mexico City and Genesis Latin American representative is demonstrating in the Motorola Solutions booth at the 2015 LAAD Defence & Security Expo in Rio de Janeiro, Brazil. The expo brings together manufacturers and suppliers of technologies, equipment, and services for military, law enforcement, and enterprise-level applications.
- [Smith County Sheriff and Tyler PD at Genesis](https://genesisworld.com/smith-county-sheriff-and-tyler-pd-at-genesis/) - It was an honor and a privilege to host our local heroes, representatives from the Tyler Police Department and Smith County Sheriff’s Department for lunch today! Included among our guests were Sheriff Larry Smith and Tyler PD Public Information Officer Don Martin. A special note of thanks to Citizen’s First Bank for generously providing lunch
- [Can It, We're at the Food Bank](https://genesisworld.com/etfoodbank/) - It was a fun-filled time at the East Texas Food Bank this weekend, lending our support to a great cause. To date, there are over 456,000 East Texans who are at risk of hunger — many of whom are children and the elderly. In 2014, the Food Bank provided 20,200,000 meals to people right in
- [3rd Annual Chili Cookoff Benefit](https://genesisworld.com/3rd-annual-chili-cookoff/) - Our 3rd Annual Chili Cook-Off went well and was relatively injury-free! Why have a chili cook-off? We did it to raise money as well as collecting canned goods for the East Texas Food Bank.To date, there are over 456,000 East Texans who are at risk of hunger — many of whom are children and the
- [Christmas With Our Military](https://genesisworld.com/militarychristmas/) - We set out to help make Christmas a little better for a military family. As it turns out, Shannon White turned the tables and blessed us instead. This season of giving has filled us with holiday cheer. It is our honor to give back a little bit to our servicemen and women. Genesis thanks everyone
- [Four Guys Teed Off for Five Stones](https://genesisworld.com/four-guys-teed-off-for-five-stones/) - Genesis found a good reason to get teed off this weekend — Five Stones Ministries, based in Tyler, Texas helps orphans in Costa Rica. We were honored to be a sponsor at their 10th annual charity golf tournament, which was held yesterday at Garden Valley. Team Genesis consisted of Paul Miller, Jamey Whitley, Dale Clarkston,
- [Genesis PULSE Mobile App Using New Waze SDK](https://genesisworld.com/genesis-pulse-mobile-app-using-new-waze-sdk/) - Using Genesis PULSE® with Waze integration, 911 call centers can easily pinpoint traffic events, such as construction, congestion, or accidents. Using this data, dispatchers can send emergency units along faster routes, avoiding delays.Today, Genesis is pleased to announce Genesis PULSE is launching a new in-vehicle mobile app with Waze integration. It provides first responders not
- [Genesis at Google](https://genesisworld.com/genesis-at-google/) - This week, Genesis President Jim Nipp, Genesis CEO Phil Burks, and Genesis PULSE Product Manager Chad Richey have been at Google headquarters in Mountain View, California demonstrating how Genesis PULSE integrates with the Waze navigation app. Designed as a two-way data share of traffic accidents, traffic congestion, and road closures, the Connected Citizens Program promotes
- [The Genesis Group Joins Waze Connected Citizens Program](https://genesisworld.com/the-genesis-group-joins-waze-connected-citizens-program/) - Two-Way Data Share Hopes to Decrease Response Times for Emergency Responders and Inform Citizens[October 6, 2015] Tyler, Texas — The Genesis Group today announced a data-sharing partnership with their emergency call center software, PULSE (http://genesispulse.com) and Waze (http://www.waze.com), the real-time crowdsourced navigation app powered by the world’s largest community of drivers. Designed as a two-way
- [USA Today: Chad Richey on Improving Commuting Through Map Editing](https://genesisworld.com/usa-today-chad-richey-on-improving-commuting-through-map-editing/) - Google’s amazing new self-driving cars may be the coming wave of the future, but sadly, they will not eliminate traffic issues. Fortunately, the Waze traffic app (owned by Google) is already on the front lines, fighting traffic one “Wazer” at a time. “Robots will still need to know the best route. We have a nice
- [Meals on Wheels - Christmas 2015 Edition](https://genesisworld.com/meals-on-wheels-christmas-2015/) - What started as a Summer trial run with Meals on Wheels in 2014 has turned into an ongoing weekly institution at Genesis. Meals on Wheels ensures that seniors have access to adequate nutrition even when family support, mobility, and resources are lacking. It gives us another opportunity to give back to our community, and we
- [Genesis Displays With Motorola at ENTELEC 2015](https://genesisworld.com/entelec-2015/) - The 2015 ENTELEC Conference and Expo drew a record crowd at the George R. Brown Convention Center in Houston this week. Genesis Performance Management Solutions were on display in the Motorola Solutions booth, where Genesis President Jim Nipp provided demonstrations to many convention attendees.ENTELEC (The Energy Telecommunications and Electrical Association) is a user association focusing
- [Champion EMS Speaks out on PULSE with Waze Integration](https://genesisworld.com/champion-ems-speaks-out-on-pulse-with-waze-integration/) - Our newest customer, Champion EMS, based in Longview, TX chose Genesis PULSE for its decision-support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration. The value of the PULSE solution became immediately visible.On the final day of the Genesis PULSE product implementation
- [Customer Case Study: City of Boston, MA](https://genesisworld.com/case-study-boston/) - During the ten days in April 2013, following the terrorist attacks in Boston, the City of Boston and its surrounding areas leaned on a strong foundation of pre-planning, training, and coordination to provide communications to hundreds of federal, state, and local law enforcement agencies through extraordinary measures.Using Genesis’ performance management solutions, it was determined that
- [Grace EmBEDded Ministry Builds 100 Beds on One Night](https://genesisworld.com/bedbuild2017/) - Genesis is partnered with Pure Religion and their Grace EmBEDded ministry, which builds and delivers beds for foster homes. Nearly 1 in 3 foster care situations in our area of Smith County, Texas are impacted by the absence of a bed. Grace EmBEDded needed 100 new beds to provide to foster homes in East Texas
- [Meals on Wheels - Christmas 2017](https://genesisworld.com/meals-on-wheels-christmas-2017/) - When you deliver for Meals On Wheels you’re not just serving a hot meal, you’re serving up a warm smile. For some, this could be the only smile they see all day. Genesis employees deliver smiles, hot meals, and fresh flowers to our MoW route 52 weeks out of the year. For the Christmas Season
- [Back to School Shoe Drive](https://genesisworld.com/back-to-school-shoe-drive/) - Genesis has partnered alongside 89.5 FM KVNE and St. Paul Children’s Services for their Back to School Shoe Drive! This past month, we have been collecting athletic shoes for kids grades K-12. Our wonderful Genesis family really stepped up to the challenge, collecting over 600 pairs of shoes! Honestly, it looked like a shoe store at the office.If you
- [Merry Christmas From Genesis!](https://genesisworld.com/merry-christmas-from-genesis/) - “For unto us a child is born, unto us a son is given: and the government shall be upon his shoulder: and his name shall be called Wonderful, Counsellor, The mighty God, The everlasting Father, The Prince of Peace” (Isaiah 9:6).From everyone at Genesis, we wish you a very MERRY CHRISTMAS! 🎄🎁🎅We’ll close out this
- [Aspiring Entrepreneur Seeks Mentorship](https://genesisworld.com/aspiring-entrepreneur-seeks-mentorship/) - Whitehouse High School student (soon to be Baylor Bear) and aspiring entrepreneur Joshua Lively sought mentorship from Genesis leadership. He spent time today with Phil Burks, CEO, and Jim Nipp, President.“One of our biggest joys at Genesis is building relationships with the next generation, and passing down our knowledge and experience to them.” Phil BurksCEO,
- [Volunteering at 2016 CASA Event](https://genesisworld.com/casa-2016/) - April is Child Abuse Prevention Month, and the Court Appointed Special Advocates for Children (CASA) of East Texas held its annual auction event at the Green Acres Baptist Church Crosswalk last evening. This also marks CASA’s 25th anniversary, and this year’s theme: Justice is Served. For the CASA for Kids of East Texas 2016 Justice
- [Genesis Sponsors Student Professionals in National Conference](https://genesisworld.com/genesis-sponsors-student-professionals-in-national-conference/) - Whitehouse High School Business Professionals of America members gain real-world experience through competitions. This is the fourth consecutive year Whitehouse students have advanced to compete at the national level. They will represent their school at the National Leadership Conference in Boston, MA this May. Genesis President Jim Nipp presented the Whitehouse Business Professionals with a
- [Office of US Senator John Cornyn Visits](https://genesisworld.com/office-of-us-senator-john-cornyn-visits/) - We were honored to host representatives from the office of US Senator John Cornyn (R-TX). The visit included a tour of the Genesis Phirst Building and a discussion on how businesses like Genesis make a positive impact on the East Texas economy.In addition to serving on the Senate Finance and Judiciary Committees, Senator Cornyn serves
- [CASA Heroes Team With Genesis for Justice Is Served](https://genesisworld.com/justiceisserved-2017/) - Everyone needs a hero, especially children who are abused or neglected. Thank goodness, there are superheroes among us in the world. These heroes do not wear capes or leap tall buildings in a single bound. They are just regular people with huge hearts. CASA® for Kids of East Texas is a non-profit organization that provides
- [Update: Hurricane Harvey Relief](https://genesisworld.com/update-hurricane-harvey-relief/) - Last week, we asked our community to help gather supplies needed to help first responders in the Houston area recover from Hurricane Harvey. Our #GenesisGivesBack team, along with Pure Religion, sent a loaded trailer to Houston full of the requested supplies. To everyone who answered the call to help us help those who put their
- [Yessika Guerra Helps STEM Like a Girl](https://genesisworld.com/stem-2017/) - Resident Genesis software developer Yessika Guerra was part of a group of technology leaders who led over 40 area middle school girls in hands-on technology exercises. The event was called “STEM Like a Girl” (Science, Technology, Engineering, Math) held at The Discovery Science Place. The event allowed young girls to collaborate with women in the
- [Help Needed: Hurricane Harvey Relief With Texas NENA](https://genesisworld.com/helping-texas-nena-with-hurricane-harvey-relief/) - Texas NENA — The Texas Chapter of the National Emergency Number (9-1-1) Association — has reached out to Genesis with very specific requests for hard goods they desperately need. They have three distribution centers set up for Public Safety personnel in the Texas Hurricane Harvey Disaster zone that needs our help now. They have specifically
- [Genesis Supports Whitehouse Education Foundation](https://genesisworld.com/2017-wisdef-taste-of-whitehouse/) - The Genesis Group is actively involved in initiatives that support, promote, and enhance education in our community, which is why we have partnered with The Whitehouse Education Foundation. The mission of the foundation is to support educational excellence, promote innovation in teaching, enhance educational programs consistent with the goals of the District, and partner with
- [Genesis Product Owner James Wansley Elected Mayor of Whitehouse, TX](https://genesisworld.com/genesis-product-owner-james-wansley-elected-mayor-of-whitehouse-tx/) - Long-time Genesis developer – now Genesis PULSE and eBonds Product Owner – James Wansley was elected as Mayor of the City of Whitehouse, Texas. Tonight, he was officially sworn in to take on this most prestigious role.Tonight, before a room full of family and friends and with words of encouragement from many that could not
- [Genesis Donates to Whitehouse Student Council](https://genesisworld.com/whitehousestudentcouncil/) - Genesis is sponsoring two members of the Whitehouse High School Student Council (STUCO) who will be attending the TASC State Convention later in the year. Whitehouse High School is running to serve as a State Office School for the Texas Association of Student Councils with Jarret Carnes as the state representative. Their platform is a
- [Operation Giving Back to Our Military Families](https://genesisworld.com/operation-giving-back-to-our-military-families/) - The men and women who serve in our military courageously answer the call to protect our Nation. As guardians of our freedom, they bear a burden few people are willing or able to carry. When they are called into duty, the burden is shared with their families as they face an empty seat at the
- [Christmas 2017 Blue Santa Event](https://genesisworld.com/christmas-2017-blue-santa-event/) - Law Enforcement Officers and First Responders from all over the East Texas area came together to support the 2017 East Texas Regional Fraternal Order of Police Lodge #51 Blue Santa Shopping Spree. Area police officers nominated children they had met in the community who were underprivileged, child victims, or witnesses to crimes to participate in
- [Next-Level Developers Become Scrum Masters](https://genesisworld.com/next-level-developers-become-scrum-masters/) - According to computerworld.com, 18.2 million people worldwide develop software professionally. Less than 1% of those become Scrum Masters. This week, we recognized our developers who have achieved Professional Scrum Master and Professional Scrum Product Owner status through the scrum.org certification program. With their expertise and leadership, our future is brighter than ever.Congratulations to our Professional
- [Family Open House Night](https://genesisworld.com/family-open-house-night/) - It was an honor and privilege to meet the people behind Team Genesis and Genesis PULSE — the families who support, nurture, encourage and guide us all.
- [Justice is Served Event With CASA for Kids of East Texas](https://genesisworld.com/justice-is-served-event-with-casa-for-kids-of-east-texas/) - CASA for Kids of East Texas provides valuable volunteer advocacy for abused children in the community. CASA volunteers serve as the “eyes and ears” for the judge in child welfare cases. Last evening, Genesis was honored to provide technical and logistical support for their annual Justice is Served event, which raises funds for CASA to
- [Smith County Approves New Dispatch Software](https://genesisworld.com/smith-county-approves-new-dispatch-software/) - Smith County, Texas — The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game-changer” for emergency responders.Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times for citizens
- [Genesis Gives Back: Whitehouse FFA](https://genesisworld.com/genesis-gives-back-whitehouse-ffa/) - Whitehouse FFA is the 2018 3-Star National Chapter Award Winner, which places them in the top 1.4% in the United States. They will receive special recognition in October at this year’s FFA National Convention in Indianapolis. Phil Burks and Jim Nipp presented Whitehouse FFA with a donation on behalf of the Genesis Group. Investing in
- [Genesis PULSE Achieves Platinum Integration Partner Status with RapidSOS](https://genesisworld.com/pulse-rapidsos-platinum-integration/) - Genesis PULSE, in partnership with RapidSOS, removes guesswork to simplify dispatching Tyler, TX, October 27, 2019 — Genesis PULSE – a revolutionary, cloud-hosted CAD enhancement solution – and RapidSOS – the trusted platform for connecting additional IoT data to public safety – announced today that Genesis PULSE has achieved RapidSOS Platinum Integration Partner status, one
- [Genesis Names Paul Miller Chief Operating Officer](https://genesisworld.com/paul-miller-coo/) - Tyler, Texas — July 1, 2019 — The Genesis Group (GenCore Candeo, Ltd.) today announced that Vice President Paul Miller has been appointed Chief Operating Officer, a new position within Genesis. Miller’s previous role of VP of Operations has continued to expand over his seven years at Genesis.“Paul is a trusted and seasoned leader who
- [Genesis Launches Free Grant Assistance Program](https://genesisworld.com/genesis-launches-free-grant-assistance-program-2/) - Tyler, TX, May 1, 2020: The COVID-19 pandemic has accelerated the need for alternative means of funding for Public Safety agencies. The Genesis Group today announced the launch of their Grant Assistance Program, offering free grant services for those agencies. Genesis has partnered with Lexipol, a leading provider of policy and training solutions for fire
- [Health and Safety Notice](https://genesisworld.com/health-and-safety-notice/) - The health and welfare of our team and customers worldwide have always been and will continue to be among our top priorities. Our teams are ready to help our customers and partners in any way possible. If you have any questions or need any assistance, please feel free to contact our Genesis Sales Team (Email:
- [Genesis PULSE Releases COVID-19 Response Feature](https://genesisworld.com/genesis-pulse-releases-covid-19-response-feature/) - Making it Simple for Public Safety Agencies to Track Potential Community SpreadTyler, TX, April 15, 2020: Genesis PULSE® announced today its “Potential COVID-19” response feature, a new addition to its CAD enhancement software solution. The ability for PULSE to automatically pull pandemic response information from any CAD without adding extra steps to the dispatch workflow
- [Genesis Hosts Statewide Career Pathways Initiative Press Event](https://genesisworld.com/ready-nation-press-event/) - Tyler, TX, July 27, 2020: Business leaders and education advocacy groups gathered together for a press event at The Genesis Group yesterday regarding the release of a ReadyNation brief, “Building Educational Pathways for a Strong Texas Future,” which highlighted the need for strong career pathways and Youth Apprenticeship Programs for Texas high school students.ReadyNation is

## Pages

- [Home](https://genesisworld.com/) - Genesis software solutions: simplify reporting, validate decisions, and save time. Get the most out of your Motorola two-way communications system investment!
- [Apply to Genesis Online](https://genesisworld.com/careers/apply/) - Career Opportunities - Apply Now! Apply to Genesis Online FacebookThis field is for validation purposes and should be left unchanged.Applying for position*Genesis Systems EngineerName*Email* Mobile Phone* Current AddressStreet Address*City*Country*United StatesAfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarrussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongo, Democratic Republic
- [Genesis Careers - Come Work With Us!](https://genesisworld.com/careers/) - Career Opportunities Join Our Team! Genesis currently has the following position available: Systems Engineer Job Description The Genesis Group (GenCore Candeo, Ltd.) is seeking a motivated, technically proficient Systems Engineer to join our Technical Operations team. This is a customer facing technical software support role focused on supporting Genesis software products and the systems they
- [GenWatch-TRBO Update Notes](https://genesisworld.com/trbo-notes/) - GenWatch-TRBO Release Notes This update applies to GenWatch-TRBO® for Motorola MOTOTRBO® systems only. Use of this update on any system other than GenWatch-TRBO for MOTOTRBO will result in unrecoverable loss of data. Installation of this update will require an updated license file from Genesis Customer Support. GenWatch-TRBO 4.26.2 New Features General NEW ‘Watch’ Creation – Monitor activity
- [GenWatch Update Notes](https://genesisworld.com/resources/gw-notes/) - GenWatch Release Notes This GenWatch update is available at no charge for customers who are up-to-date on their maintenance and support agreement. For support questions or to check the current status of your support and maintenance agreement, please contact Genesis Customer Support. Before installing on an ATIA-based system, the database will need to be updated. Genesis Support
- [Genesis Company Directory](https://genesisworld.com/company/) - Company Directory Executive Leadership Phil BurksFounder / CEO Jim NippOwner / President Paul MillerOwner / VP of Finance / COO Department Leads Mason StarnesOperations Manager Rachel JohnstonExecutive Director of Sales & Business Development — LMR Nick MossExecutive Director of Sales & Business Development — eBONDS Tanner Spurlock, ISSMExecutive Director of Technical Operations Michael Rainer, PSMDirector
- [Countdown to APCO 2026](https://genesisworld.com/apcocountdown/) - Visit Genesis at APCO 2026 August 3-4 — San Antonio Booth #953 00Days 00Hours 00Minutes Come See the Genesis Team Jim Nipp Owner / President Rachel Johnston Executive Director of Sales & Business Development — LMR Matt Davis Sales Account Executive Yogi Rowland Sales Account Executive Tanner Spurlock, ISSM Executive Director of Technical Operations Abby
- [Genesis Customer Appreciation Night: Together at the Tower!](https://genesisworld.com/rsvp2026/) - Customer Appreciation Night Together at the Tower! Sunday, August 2nd — Tower of the Americas 6:00 PM - 9:00 PM Location Tower of the Americas 739 E César E. Chávez Blvd, San Antonio, TX 78205
- [Resources](https://genesisworld.com/resources/) - Resources Hardware Specifications Actual requirements and product functionality may vary based upon system configuration and requirements. After extensive testing on multiple configurations and conditions, Genesis recommends the following specifications: GenWatch ATIA (multi-site)GenWatch (single site)GenWatch-TRBOGENSAC Additional hardware may be required in some circumstances. For optimal configuration or questions regarding individual situations, please contact Genesis Support. Release
- [GenWatch - Performance Management Software for ASTRO 25](https://genesisworld.com/solutions/gw/) - GenWatch Monitor and proactively manage ASTRO 25 & Dimetra Systems You deserve to get the most out of your ASTRO® 25 and DIMETRA™ system investment. In GenWatch, Motorola system information from multiple sources (ATIA, IMW, GGSN, UEM, SNMP) is brought into one centralized location to not only be monitored and managed, but also stored for
- [Privacy Policy](https://genesisworld.com/privacy-policy/) - Privacy Policy GenCore Candeo, Ltd. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for genesisworld.com. This site contains links to other sites. Genesis is not responsible for the privacy practices or the content of such websites. Use of Information The
- [Terms of Use](https://genesisworld.com/terms/) - Terms of Use By accessing or using our website (genesisworld.com), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please do not use our website. Use of Our Website You agree to use this website only for lawful purposes and in accordance with
- [Hardware Specifications - GenWatch-TRBO](https://genesisworld.com/resources/specs-trbo/) - GenWatch-TRBO Hardware Specifications The following are recommended specifications for operating GenWatch-TRBO® v.2.26. For questions about system requirements, please contact Genesis.GenWatch-TRBO Host ServerRequired for 7 or more sites, more than 1200 subscribers, and/or increased database capacity.Chassis Type: Rack MountedCPU: Xeon® Silver 4208 CPU with 8 cores and 16 threads @ 2.10GHz or similarly equippedRAM: At least
- [Genesis On Demand](https://genesisworld.com/ondemand/)
- [Customer Support](https://genesisworld.com/support/) - Software Technical Support Genesis Support Specialists perform problem resolution activities ranging from end-user assistance to remote diagnostics. Support issues are assessed and classified by severity, then assigned to the appropriate support representatives. Phone and Email 1 (877) 548-0465 (US and Canada) 1 (903) 787-7400 (International) Email Genesis Support Troubleshooting As you begin the troubleshooting process, we have
- [About Genesis - Company Information](https://genesisworld.com/about/) - About Genesis We Help Heroes...Like You! Genesis software solutions empower system administrators to monitor, manage and report on Motorola LMR systems. Genesis collects and filters ALL system-wide and inter-agency data, then displays it in real-time, sends critical notifications, and archives every last bit of information for detailed reporting and analysis.At the heart of Genesis is
- [GenWatch-TRBO - Performance Management Software for MOTOTRBO](https://genesisworld.com/solutions/trbo/) - GenWatch-TRBO Monitor and proactively manage MOTOTRBO Systems Maximize Investment. Ensure Availability. Optimize Performance. We understand managing a MOTOTRBO® system can be overwhelming. There is a better way…GenWatch-TRBO® is an integrated solution that allows centralized management of all system-wide activity, sends critical notifications, and archives data for forensic reporting on all MOTOTRBO platforms:Capacity MaxCapacity PlusMulti-Site Capacity
- [Software Product Solutions](https://genesisworld.com/solutions/) - Software Solutions GenWatch You deserve to get the most out of your ASTRO® 25 and DIMETRA™ system investment. Simplify Reporting Validate Decisions Save Time More Info Genesis Operations Bridge What you see are alarms, reported performance issues and faults. What you need is the root cause and service impact — Let us help! Consolidate Everything Eliminate
- [You're Invited! Genesis User Forum 2026 in San Antonio!](https://genesisworld.com/guf2026/) - Genesis is excited to invite you to our sixth annual Genesis User Forum, taking place in San Antonio, Texas, on Sunday, August 2, 2026, from 8 AM to 4 PM at the Hilton Palacio del Rio. The Genesis User Forum brings together our valued customers to share ideas, explore our latest software release, and collaborate on
- [Sales](https://genesisworld.com/sales/) - Genesis Sales connect With Our Sales Team Rachel Johnston Executive Director of Sales & Business Development 1-903-787-7439 Matt Davis Sales Account Executive 1-903-787-7437 Yogi Rowland Sales Account Executive 1-903-787-7416 Cole Beckett GenWatch-TRBOPre-Sales Engineer 1-903-787-7400 Melissa Delatorre Senior Sales Enablement Manager 1-903-787-7409 Global Representation USA & Canada Sales Territories Genesis EMEA Operations Europe, Middle East, &
- [GenWatch UEM Enhancement](https://genesisworld.com/solutions/gw/uem/) - GenWatch UEM Enhancement Enriching GenWatch with Fault Management Data Control the Clutter. Improve Workload Prioritization. Take Out the Guesswork. Maintaining high system availability and performance is critical. As a System Administrator, it is important to quickly assess any impact on the services offered to your users. The GenWatch Unified Event Manager (UEM) Enhancement monitors the health
- [Registration Request Received! Together at the Tower!](https://genesisworld.com/rsvpsuccess/) - Customer Appreciation Night Together at the Tower! Sunday, August 2nd — Tower of the Americas Your RSVP Has Been Received! We will contact you with additional details. Contact sales@genesisworld.com with any questions.This is a 21 and over only event. Location Tower of the Americas 739 E César E. Chávez Blvd, San Antonio, TX 78205
- [Genesis User Forum 2026](https://genesisworld.com/gufrsvp/) - Genesis User Forum Registration
- [Stolen Radio Database](https://genesisworld.com/resources/stolen/) - Stolen Radio Database Genesis maintains this Global Stolen Radio Database as a service to radio owners. This service enables users to: Enter information about a radio that has been stolen. Each entry builds the database. Search the database for information on a specific radio. Submit Updates If you would like to update or delete an
- [GenWatch Enhancements](https://genesisworld.com/solutions/gw/enhancements/) - GenWatch Additional Enhancements GenWatch Connector and PMI Enhancement GenWatch Connector and the GenWatch Provisioning Manager Interface (PMI) Enhancement enables integration with third-party software applications (such as Mcmtech) for information sharing. This is often utilized for asset and fleet management, billing, and remote provisioning purposes. It allows System Administrators to manage various system applications and assets
- [GenSPOut](https://genesisworld.com/solutions/gw/genspout/) - GenSPOut Splits, filters and distributes two-way communications data GenSPOut™ (Genesis Specified Packet Output) splits complex trunking network data, filters, and distributes it to its desired destinations. It is a powerful specialty module for GenWatch for ASTRO® 25 systems, as well as GenWatch-TRBO® for MOTOTRBO® systems. GenSPOut formats decoded Control Channel or ATIA data and passes it
- [Advanced Power Manager](https://genesisworld.com/solutions/gw/apm/) - Advanced Power Monitor Remote monitoring, archiving & reporting on the RFI Advanced Power Monitor Genesis solutions are modular and have the ability to provide a comprehensive view of much more than just the APM. On ASTRO® 25, Dimetra, and MOTOTRBO® systems, Genesis correlates call activity, busies, system health, and a vast amount of additional data,
- [GenWatch OTA (Over-The-Air)](https://genesisworld.com/solutions/gw/ota/) - GenWatch For Over-The-Air Networks Simplify reporting. Validate decisions. Save time. You deserve to get the most out of your Motorola system investment.GenWatch OTA (over-the-air) empowers system administrators to monitor, manage, and report on Motorola voice and data systems for commercial, private, and public safety agencies. One integrated tool pulls together all Control Channel data to display
- [GenWatch Location Services](https://genesisworld.com/solutions/gw/location/) - GenWatch Location Services Enriching GenWatch with Location Information Never Miss an Emergency. Find Users Quickly. Control Viewing Privileges. GenWatch Location Services is an enhancement to GenWatch ATIA and allows System Administrators to monitor the location of every radio on the Motorola ASTRO® 25 system that is GPS capable and enabled. Whether in an emergency or for general
- [GenWatch-TRBO - Ensure System Availability](https://genesisworld.com/solutions/trbo/ensure/) - GenWatch-TRBO Monitor and proactively manage MOTOTRBO Systems Ensure System Availability Let The Software Do The Heavy Lifting! When users key up their radio, they depend on getting immediate access to the system. At-a-glance information within GenWatch-TRBO® helps you to anticipate capacity requirements and prevent system busies. External notifications with customizable parameters give you the flexibility
- [MOTOTRBO Care - Maintenance and Support for GenWatch-TRBO](https://genesisworld.com/solutions/trbocare/) - MOTOTRBO Care Get the Full Value Out of Your GW3-TRBO Solution! MOTOTRBO™ Care offers our customers a feature-rich maintenance and support package to protect and extend the lifespan of your GenWatch-TRBO® investment!Genesis Service Agreement – MOTOTRBO Benefits of a MOTOTRBO Care Genesis Service Agreement Multi-year pricing and renewal incentives Phone, email, and remote in assistance
- [GenWatch-TRBO - Optimize Performance](https://genesisworld.com/solutions/trbo/optimize/) - GenWatch-TRBO Monitor and proactively manage MOTOTRBO Systems Optimize Performance Knowledge is Power! A well-managed system requires proactive capacity planning to minimize downtime. GenWatch-TRBO’s centralized management of all sites provides visibility to every aspect of system performance. This empowers you to address issues before they impact capacity and user experience.Refer to the GenWatch-TRBO® Solution Briefs for more
- [GenWatch-TRBO - Maximize Investment](https://genesisworld.com/solutions/trbo/maximize/) - GenWatch-TRBO Monitor and proactively manage MOTOTRBO Systems Maximize Investment Get the Biggest Bang for your Buck! GenWatch-TRBO® provides centralized, actionable information that enables you to quickly make important decisions about the health of your MOTOTRBO® system. Its straightforward interface keeps you up to date on how your system is being used and provides instant access
- [GenFIT for MOTOTRBO](https://genesisworld.com/solutions/trbocare/genfit-for-mototrbo/) - GenFIT Genesis Field Investigation Tool for MOTOTRBO What is GenFIT? Genesis Field Investigation Tool shows basic site views of live system activity, channel grid, and busy log on: Single IP Site Connect Network Wide area channels using IP-based monitoring Single Capacity Plus Site Voice and data using IP-based monitoring Who Should Use GenFIT? GenFIT is available to
- [Employee Tax Information](https://genesisworld.com/taxinfo/) - Employee Tax Information IMPORTANT HEALTH COVERAGE TAX DOCUMENTS If you were enrolled in our employer-sponsored health plan, you may request a copy of your Form 1095-C. This form provides information about your health coverage for tax reporting purposes. You do not need this form to file your taxes unless specifically requested. Federal regulations allow employers
- [Employee Spotlight](https://genesisworld.com/spotlight/) - Employee Spotlight Genesis Employee Spotlight " " indicates required fields Congratulations! You have been selected for this month's Genesis Employee Spotlight on social media! Please fill out this form as soon as possible, so we can use the information in this month's post. Thank you!Name (First & Last) Email Job Title How long have you worked at Genesis? What
- [Hardware Specifications - GenWatch OTA](https://genesisworld.com/resources/specs-gw3-ota/) - GenWatch OTA Hardware Specifications The following are recommended specifications for the operation of GenWatch (Single-Site) v.2.23. For questions, please contact Genesis for system requirements.GenWatch OTA HostRecommended: 12th Generation Intel® Core™ i3-12300 @ 3.5GHz 4c/8t16GB DDR4 RAM500GB SSDWindows 10 Pro Version 1607 or later (64-bit)MS Excel 2019MS SQL 2022MS SQL 2022 Express included for up to
- [Hardware Specifications - GenWatch ATIA](https://genesisworld.com/resources/specs-gw3-atia/) - GenWatch-ATIA Hardware Specifications The following are recommended specifications for the operation of GenWatch ATIA v.4.25. For questions, please contact Genesis for system requirements.GenWatch-ATIA ReaderChassis Type: Rack-MountedCPU: Intel® Xeon® E-2334 3.4GHz 4C/8T or similarly equipped8GB DDR4 RAM @ 3200MT/sDrives: Hardware RAID 1 Configuration, ie. PERC H355 or similarStorage Drives: 1TB SATA HDD (x2)Single Power SupplyWindows Server
- [Genesis Gives Back](https://genesisworld.com/genesisgivesback/) - Genesis Gives Back Comments Box SVG iconsUsed for the like, share, comment, and reaction icons Genesis Family Fun Night! 🦆🌭The extended Genesis family came together for an evening of ducks, dogs, families, and fun!Together, we assembled Carver Care Bags for parents with babies in Tyler’s NICU. In partnership with the incredible team at The Children's
- [Media Kit - Genesis Gives Back Logo](https://genesisworld.com/resources/media-kit/genesisgivesback-logo/) - Genesis Gives BACK LOGO Note: Before using any of our logos, please review our corporate branding guide. If you have any questions about usage, please contact us. Genesis Gives Back Logo Full Color — EPS — 1.1 MB Full Color — PNG — 300 DPI, 672 KB White — EPS — 1.5 MB White — PNG — 300 DPI, 193 KB
- [Media Kit - Genesis Company Logo](https://genesisworld.com/resources/media-kit/genesis-logo/) - Genesis Logo Note: Before using any of our logos, please review our corporate branding guide. If you have any questions about usage, please contact us. Genesis Company Logo Full Color — EPS — 4.4 MBFull Color — PNG — 300 DPI, 229 KBWhite — EPS — 4.4 MBWhite — PNG — 300 DPI, 221 KBWhite — dove without globe — EPS — 3.4 MBWhite — dove without
- [Media Kit - eBONDS Logo](https://genesisworld.com/resources/media-kit/ebonds-logo/) - eBONDS Logo Note: Before using any of our logos, please review our corporate branding guide. If you have any questions about usage, please contact us. Genesis eBONDS Logo eBONDS + Electronic Bail BondseBONDS+EBB – Blue — EPS — 1.1 MBeBONDS+EBB – Blue — PNG — 300 DPI, 143 KBeBONDS+EBB – White — EPS — 1.1 MBeBONDS+EBB – White — PNG — 300 DPI, 133 KBeBONDS
- [Media Kit](https://genesisworld.com/resources/media-kit/) - Media Kit Note: Before using any of our logos, please review our corporate branding guide. If you have any questions about usage, please contact us. Genesis Company Logo Click Here Genesis Gives Back Logo Click Here Genesis eBONDS logo Click Here
- [GADI - Genesis-Aided Dispatch Interface for MCC 7500 Console Users](https://genesisworld.com/solutions/gadi/) - GADI A Time and Labor Saving MCC 7500 & AXS Console Enhancement Improve Resource Management. Streamline Workflows. Enhance Dispatcher Satisfaction. Dispatchers have an intense and demanding job that requires focus and the ability to multitask. Genesis-Aided Dispatch Interface (GADI) enhances the standard features in Motorola MCC 7500 and AXS consoles and provides dispatchers with functionality
- [GenWatch UEM Enhancement](https://genesisworld.com/solutions/uem/) - GenWatch UEM Enhancement Enriching GenWatch with Fault Management Data Control the Clutter. Improve Workload Prioritization. Take Out the Guesswork. Maintaining high system availability and performance is critical. As a System Administrator, it is important to quickly assess any impact on the services offered to your users. The GenWatch Unified Event Manager (UEM) Enhancement monitors the health
- [Genesis Operations Bridge - Better Insight, Better Decisions, Better Performance](https://genesisworld.com/solutions/opsbridge/) - Genesis Operations Bridge Total System Management for ASTRO 25 Networks Consolidate everything. Eliminate the noise. Drive rapid response. As a System Administrator, you are faced with a series of challenges when incidents occur that impact your overall network. Even when you identify and filter through the flood of alarms, there is uncertainty about which are
- [vCard - Yogi Rowland](https://genesisworld.com/vcard-yogi-rowland/) - Yogi Rowland Sales Account Executive Download Vcard
- [Subscriber Access Manager](https://genesisworld.com/solutions/sam/) - Subscriber Access Manager SAM helps identify and eliminate cloned radios Most likely, cloned radios are consuming valuable airtime on your two-way communications network. Days and weeks may be spent tracking down the source. How many cloned radios exist on the system? Are hackers doing more than just eavesdropping? Who is stealing airtime? SAM — Subscriber
- [Provisioning Manager Interface](https://genesisworld.com/solutions/pmi/) - Provisioning Manager Interface Simple remote provisioning through the Motorola Provisioning Manager A GenWatch add-on, the Genesis PMI Enhancement works as a standalone solution, integrates with other Genesis performance management solutions, or integrates with third-party accounting and billing/asset management applications. It allows system operators to manage various system applications and assets through a single point of entry.The
- [GenWatch Connector](https://genesisworld.com/solutions/geniib/) - GenWatch Connector Opens the door to a world of virtually unlimited interoperability GenWatch Connector is the main integration point between the Genesis Suite of network management, reporting and billing products, and third-party applications. GenWatch Connector allows completely disparate systems to interact with one or more of the systems already connected to one or more Genesis
- [Genesis News](https://genesisworld.com/news/) - Genesis News Comments Box SVG iconsUsed for the like, share, comment, and reaction icons Some events feel like conferences. The National Motorola Trunked Users Group Meeting feels more like a family reunion.Thursday, the Genesis team will join MTUG in San Antonio for a day of learning, collaboration, and best of all, reconnecting with people we
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- [Genesis Sales Territories](https://genesisworld.com/territories/) - [display-map id='8207']
- [GENSAC - MCC 7500 / MCC 5500 Console Enhancement](https://genesisworld.com/solutions/gensac/) - GENSAC Genesis-Enhanced Standalone CEB Through a collaborative effort between Motorola field engineers and Genesis, customers can now display IDs and Emergency calls on MCC 7500 or MCC 5500 series operator positions without a connection to the Embassy Switch. GENSAC addresses a number of common issues: The need to connect an MCC 7500 or MCC 5500
- [Genesis On Demand - The Guide to the GenWatch Galaxy](https://genesisworld.com/gw3galaxy/) - Genesis On Demand The Guide to the GenWatch3 Galaxy Genesis On Demand Main Page
- [vCard - Kelley Clarida](https://genesisworld.com/vcard-kelley-clarida/) - Kelley Clarida VP, Sales & Marketing Download Vcard
- [vCard - Matt Davis](https://genesisworld.com/vcard-matt-davis/) - Matt Davis Sales Account Executive Download Vcard
- [vCard - Rachel Johnston](https://genesisworld.com/vcard-rachel-johnston/) - Rachel Johnston Sales Account Executive Download Vcard
- [Hardware Specifications - GEnSAC](https://genesisworld.com/resources/specs-gensac/) - GEnSAC Hardware Specifications Control Channel Versions GEnSAC3 supports all known current 3600 versions in 800MHz & 900MHz, as well as OBT. Please contact Genesis for a consultation. P25 is supported via the Motorola XTL™ and APX™ Series radios. Recommended: 12th Generation Intel® Core™ i3-12300 @ 3.5GHz 4c/8t 500GB SSD 16GB DDR4 RAM Windows 10 Pro
- [Case Study: Total ASTRO 25 System Management Simplified](https://genesisworld.com/total-astro-25-system-management-simplified/) - Case Study: Total ASTRO 25 System Management Simplified We will send the customer case study to the email address you provide. PhoneThis field is for validation purposes and should be left unchanged.Name*Title*Agency / Organization*Email* Send Me The Case Study
- [Stolen Radio Database Directory](https://genesisworld.com/resources/stolen/directory/) - Stolen Radio Database
- [Motorola System Support](https://genesisworld.com/motorolassc/) - Motorola System Support Before contacting Motorola or Genesis, please make sure have you tried to find the answer in the online manual that is built into the software. Before Contacting Genesis Before contacting Genesis Support, be prepared to provide the following information:Type of system (including software version numbers)Symptoms of the problemWhen did you first notice
- [Genesis Maintenance and Total Support Agreements](https://genesisworld.com/support/mts/) - Maintenance Agreement Options Item 1 Present your content in an attractive Circle layout item 1. You can highlight key information with click or hover effects and style it as per your preference. Multi-Year Present your content in an attractive Circle layout item 2. You can highlight key information with click or hover effects and style
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- [Genesis Employee Benefits](https://genesisworld.com/careers/benefits/) - Genesis Full-Time Employee Benefits Benefit Effective Date Cost / Buy Up Options / Notes Major Medical 1st of the month after 60 days Employee cost: $0 Some plans allow Buy Up coverage Children / Spouse / Family options available at additional cost to the employee Dental Vision Life Insurance $25k Accident Virtual Visit Cost: Primary
- [Cookie Policy](https://genesisworld.com/cookie-policy/) - Cookie Policy About this cookie policyThis Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the
- [Message Received! Thank You for Reaching Out to Genesis Sales!](https://genesisworld.com/thankyou-sales/) - Success! Message Received! THANK YOU for reaching out A Genesis Sales Expert will be in touch with you as quickly as possible. Reach out to us anytime: 1 (877) 548-0465 (US & Canada) 1 (903) 787-7400 (International) Genesis Sales
- [Message Received! Thank You for Reaching Out to Genesis Support!](https://genesisworld.com/thankyou-support/) - Message Received! THANK YOU for reaching out A Support Technician will be in touch with you as quickly as possible. If you have an emergency, such as system down or database errors, please reach out to us anytime 24/7, 365 days a year: 1 (877) 548-0465 (US & Canada) 1 (903) 787-7400 (International) Customer Support

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