Genesis Operations Bridge
Consolidate everything. Eliminate the noise. Drive rapid response.
Customer Challenges
- Massive amounts of data flowing through multiple systems makes it almost impossible to manage with any degree of certainty.
- The root of issues can be difficult to track without a complete view.
- Too many events are going on. It’s hard to see the forest for the trees. Users need to intelligently filter and correlate events.
- The move to Service Level Agreements is increasing. Detecting fault is no longer enough.
- Service impact must be understood in real time and SLA compliance must somehow be reported.
Genesis Operations Bridge Solution
- The Genesis Operations Bridge Manager of Managers provides a single focal point view across a complex two-way communications environment of multiple ASTRO® 25 or Dimetra zones.
- Data is filtered and correlated so that issues are quickly pinpointed down to their root cause.
- Integrated service level monitoring and measurement ensures resources are focused on addressing issues that impact critical services.
- Outages are reduced due to real-time trouble ticket escalation.
- The flexible web-based interface may be accessed from anywhere.
Functionality Overview
- Alarm Notification Automation
- Network Visualization
- Service Health / Service Level Monitoring
- Business Impact Monitoring
- Downtime Management
