Radio Management is where the two-way system, radio, radio billing and other such management takes place. The Radio Management module, along with the Billing module, enable the complete billing and management of two-way radio systems.

General Radio Management Features

The following radio system features are common to all system modules:

  • Simple system-specific searching for radios, systems, zones, serial numbers, etc.
  • Manage all levels of radio system hierarchy
    • Systems
    • RFSS/Zone
    • Sites
    • Channels
    • Radio IDs
    • Group IDs
    • And More
  • Integrated with Trio Billing module to bill customer accounts for individual radios.  Each radio or personality can be custom billed or billed according to a default template/rate plan
  • Services IVE screen
    • Billable options assigned to each Radio ID such as Group Calls, Private Calls, Interconnect Calls, Data, Generic charges, etc. as appropriate for each system module
    • Set fixed charge for each service
  • Templates ("Rate Plans") IVE screen
    • Group services into rate plan templates that can be assigned to radio IDs
  • Trio System TreeView to quickly show all Fleets, Sites, Site Clusters, and talkgroups (as appropriate) under the current System.
  • Radio and Personalities are restored to their previous billing status when a customer is re-enabled

 

ASTRO 25 System Module

  • Multiple Omnilink/system support
  • Multiple zone support
  • Multiple site support
  • Site Clusters (Genesis exclusive).
    • Allows radios to be billed different rates for ‘local’ and ‘roaming’ calls based on what sites the radios talk on
    • Create custom groups of ASTRO 25 sites
    • Assign radios to a specific cluster
    • Charge radio for roaming if it is used on sites not in its site cluster
  • System, Zone, Site, Radio, talkgroup IVE screens to track and link assets from a system perspective
    • Zone IVE (Input-View-Edit): Reserve Radio and talkgroup IDs for specific customers
    • Site IVE: Includes any site specific attributes such as Alias, Latitude, Longitude, Number of Channels, Contact Information, and Site Image
    • Radio IVE: Assign Dealer, Salesperson, Serial Number, Alias, Unit Type, Site Cluster, Billing Options, talkgroups, etc.
  • Site Cluster, DID (Direct Inward Dial), Contacts, Call Rating, and Region IVE screens
    • Contacts IVE: Store contact information pertaining to the ASTRO 25 system as a whole.  Site-specific contacts can be stored via the Site IVE.
    • Region IVE: Reserve Radio and talkgroup IDs for specific cities or other geographical regions. Customer can then be assigned IDs based on their home region
    • Call Rating IVE: Setup Prime, Off Prime, Holiday, Weekend periods and rates
  • Airtime Billing Capable
    • In conjunction with a GenGET or GenWatch3 installation, radios can be billed per minute for airtime usage
    • Retrieves and processes airtime usage in near real time
    • Use different rates for Interconnect, Private, and Group airtime use
    • Cap airtime charges per Radio ID per invoice
  • Track Site outages and view individual channel information per site
  • Support for I7/T8 ID notation
  • Site Map: Import and view a picture/graphic/map of the location of ASTRO 25 zones, sites, etc.

Dimetra System Module

  • Multiple Cluster support
  • Multiple Zone support
  • Multiple Site support
  • Site Clusters (Genesis Exclusive).
    • Allows radios to be billed different rates for ‘local’ and ‘roaming’ calls based on what sites the radios talk on
    • Create custom groups of Dimetra sites
    • Assign radios to a specific cluster
    • Charge radio for roaming if it is used on sites not in its site cluster
  • Cluster, Zone, Site, Radio, Radio Users, talkgroup, etc. IVE screens to track and link assets from a system perspective
    • Zone IVE: Reserve Radio and talkgroup IDs for specific customers
    • Site IVE: Includes any site specific attributes such as Alias, Latitude, Longitude, Number of Channels, Contact Information, and Site Image
    • Radio IVE: Assign Dealer, Salesperson, Serial Number, Alias, Unit Type, Site Cluster, Billing Options, talkgroups, etc.
    • Radio/Radio User IVEs: Store and provision all capabilities for each radio and radio user, including User Capability Profile, Valid Sites Profile, Security Group, Emergency Alarm Comments, Interconnect, PABX access, PSTN access, PacketData access, ShortData access, ICMP, Assigned RAG, Access Point Name, Assigned IP Address, Full Duplex, DID, Ambience Monitoring, Ambience Initiation, Network Ingress Filter, and more
    • Talkgroup IVE: Store and provision any Talkgroup and Multigroup specific capabilities. (Including Alias, ID, Security Group, Capability Profile, Valid Sites Profile, Preempt Capable, Interrupt or Wait Mode, etc.)
  • Site Cluster, DID (Direct Inward Dial), Contacts, Call Rating, and Region IVE screens
    • Contacts IVE: Store contact information pertaining to the Dimetra system as a whole.  Site-specific contacts can be stored via the Site IVE
    • Region IVE: Reserve Radio and talkgroup IDs for specific cities or other geographical regions. Customer can then be assigned IDs based on their home region.
    • Call Rating IVE: Setup Prime, Off Prime, Holiday, Weekend periods and rates
  • Service and Template (Rate Plan) IVE screens
  • Airtime Billing Capable
    • In conjunction with a GenGET or GenWatch3 installation, radios can be billed per minute for airtime usage
    • Retrieves and processes airtime usage in near real time
    • Use different rates for Interconnect, Private, and Group airtime use
    • Cap airtime charges per Radio ID per invoice
  • Track Site outages and view individual channel information per site
  • Store TEI ID for each radio
  • Store ISSI and any GSSIs for each radio
  • Site Map: Import and view a picture/graphic/map of the location of ASTRO 25 zones, sites, etc.
  • View Home Zone mapping of all Radio and Talkgroup IDs.

MOTOTRBO System Module

  • Allows for billing and management of small radio systems or system types not otherwise available in Trio
  • System and Radio IVE screens
  • System IVE screen
    • Store alias, location, status, system type, etc. attributes
    • Track outages and resolutions
    • Store contact information for each system
  • Radio IVE screen
    • Store serial number, dealer, salesperson, etc. attributes per radio
    • Access personalities assigned to each radio
  • Personality IVE screen
    • Store and edit up to 16 personalities per radio
    • Assign Alias, System ID, Radio ID, Switch Position, Primary Personality, Billing Options, Template (rate plan), etc. attributes per personality
  • Services and Templates Billing IVE screens

SMARTNET System Module

  • Bill and manage Type 1, Type 2, and Hybrid SMARTNET systems
  • System, Fleet, Talkgroup, Radio, Personality, and DID IVE screens
  • System IVE screen
    • Store alias, location, channel information, status, connect tone, International, Splinter, etc. attributes
    • Track outages and resolutions
    • Build a fleet map for each system
  • Fleet IVE screen
    • Store Alias, Trunk Message Type, PTT ID, Failsoft attributes for each fleet
    • Reserve fleets for individual Trio Customers
    • View subfleets for each fleet
  • Talkgroup IVE screen
    • Store Alias, Trunk Message Type, PTT ID, Active status, Failsoft attributes for each talkgroup
    • Reserve talkgroups for individual Trio Customers
  • Radio IVE screen
    • Store serial number, dealer, salesperson, etc. attributes per radio
    • Access personalities assigned to each radio
  • Personality IVE screen
    • Store and edit up to 16 personalities per radio serial number
    • Assign Alias, ID, Switch Position, DID, Primary Personality, Emergency ID, Billing Options, Template (rate plan), subfleets, etc. attributes per personality
  • Service and Template IVE screens
  • Create SDF file for radios