customers

16
Nov

Case Study: Hamilton County, Indiana

Hamilton County, Indiana has an area of approximately 400 square miles with a population of 300,000 that grows to almost 500,000 during various entertainment and sporting events. The county shares the Motorola ASTRO 7.16 trunked system with the City of Indianapolis (Marion County) and Madison County. Upon implementing GenWatch3 software, being able to troubleshoot system events was impressive. For example, Hamilton County had been experiencing difficulties with their fire station alerting. An exorbitant amount of time was spent reviewing thousands of lines of log files to determine if a call alert had been properly sent and received. With the GenWatch3 reporting suite, this data was available in minutes; saving personnel many hours of lost productivity.
Full case study

15
Feb

Champion EMS Speaks out on PULSE with Waze Integration

Our newest customer, Champion EMS, based in Longview, TX chose Genesis PULSE for its decision-support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration. The value of the PULSE solution became immediately visible. Read more

12
Feb

Genesis PULSE Welcomes Champion EMS

Champion EMSGenesis PULSE welcomes Champion EMS of Longview, TX as a new customer. Champion EMS operates ground and air medical services across twelve counties in East Texas. Like many Genesis PULSE customers, Champion EMS was in search of an all-in-one solution to supplement their computer-aided dispatch software. They chose PULSE for its decision-support features for dispatch to the Replay and Reporting features for supervisory and administrative personnel and the added benefits of our exclusive Waze integration.
Genesis PULSE features

27
Jul

New PULSE Customer: LifeNet – ArkLaTex

LifeNet logoThe Genesis Group welcomes LifeNet EMS as our newest PULSE customer. LifeNet EMS operates air and ground services throughout Texas, Oklahoma, and Arkansas. LifeNet was in search of an all-in-one solution to supplement their computer-aided dispatch software and chose PULSE for its decision-support features for dispatch to the Replay and Reporting features for supervisory and administrative personnel.

PULSE Features

20
Jul

New PULSE Customer: Community Ambulance – Georgia

Genesis is pleased to welcome Community Ambulance in Central Georgia as our newest PULSE customer. With their need for a decision-support tool in the communications center and the additional features provided by Replay and Reporting for after-action reviews, PULSE was their chosen solution.

Welcome Community Ambulance (formerly Mid Georgia Ambulance)!

PULSE Features

Community Ambulance
Community Ambulance