Smith County, Texas — The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders.
Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times for citizens who need assistance.
“It is a difference maker for 9-1-1 personnel and emergency response,” he said.
It was an honor and a privilege to host our local heroes, representatives from the Tyler Police Department and Smith County Sheriff’s Department for lunch today! Included among our guests were Sheriff Larry Smith and Tyler PD Public Information Officer Don Martin. A special note of thanks to Citizen’s First Bank for generously providing lunch for everyone. This was merely a small way to tell them how much we appreciate law enforcement and the amazing job they do for us every day.
KLTV story — New law enforcement technologies: Better protection or invasion of privacy? Genesis CEO Phil Burks weighs in from the Genesis perspective.
Our role at Genesis is helping first responders (police, ambulance, fire, etc.) efficiently manage their two-way communications. Our solutions pull together all system-wide data to display real-time activity, send critical notifications, and archive data for forensic and comprehensive analysis.