GenWatch3 offers an arsenal of over 35 reports, across multiple categories, to help System Managers uncover how their system is performing.
July’s webinar will introduce you to a handful of NEW reports we’ve added to the software based on your valued feedback. We will share why these reports were developed and examples of how they can be used by your Agency.
Save the date: Friday, July 12th, 11:00-11:30 AM (CDT)Read more
Our June Monthly Training Webinar Sync Call is on Friday June 14th at 11:00 AM Central Time. The purpose of this month’s webinar is to create awareness of several handy tips and tricks within the GenWatch3® modules, and discuss how they can be valuable to you. Who knows, we might introduce you to a module you didn’t even know existed!
Save the date: Friday, June 14th, 11:00-11:30 AM (CDT)Read more
Your organization just upgraded your GenWatch3 ATIA software, and now has access to iVista. The only problem is, you aren’t sure what iVista is or how it can be used to monitor and manage your radio network. Well…you are not alone, which is why the topic for May’s Sync Call is completely centered around our iVista browser-delivered solution. We will focus on all elements of the software including its Key Performance Indicator (KPI) Dashboard, Map Displays and Reporting capabilities. By the end of the training, you will understand not only how to navigate within and throughout the screens, but more importantly, what the information is telling you regarding your system’s performance!
Save the date: Friday, May 10th, 11:00-11:30 AM (CST)Read more
Smith County, Texas — The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders.
Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times for citizens who need assistance.
“It is a difference maker for 9-1-1 personnel and emergency response,” he said.
Law Enforcement Officers and First Responders from all over the East Texas area came together to support the 2017 East Texas Regional Fraternal Order of Police Lodge #51 Blue Santa Shopping Spree. Area police officers nominated children they had met in the community who were underprivileged, child victims, or witnesses to crimes to participate in the Blue Santa program. Over 100 children were paired with a Police Officer and were given a $100 Walmart gift card to shop for anything they wanted. It’s a humbling experience when you hear an officer tell a child they have $100 to spend on anything they want and the child leads them by the hand to the food aisle.
Genesis has built a business for 25+ years by putting First Responders first. We are so proud to support the ETFOP as they are truly putting their hearts into serving our community, making it not just a safer place to live but a better community to live in.
Last week, we asked our community to help gather supplies needed to help first responders in the Houston area recovering from Hurricane Harvey. Our #GenesisGivesBack team, along with Pure Religion, sent a loaded trailer to Houston full of the requested supplies. To everyone who answered the call to help us help those who put their lives on the line each and every day, we sincerely appreciate your support.
Texas NENA — The Texas Chapter of the National Emergency Number (9-1-1) Association — has reached out to Genesis with very specific requests for hard goods they desperately need. They have three distribution centers set up for Public Safety personnel in the Texas Hurricane Harvey Disaster zone that need our help now. They have specifically requested we help them only with the items that they need and nothing else. As a result, Genesis will not be able to accept or deliver anything that isn’t specifically on their list. At this time, they are not equipped to manage or distribute secondhand items, so donations need to be new items in easily distributable packaging. They asked that we not send “travel sized” containers of supplies (for example: tiny bottles of hand sanitizer or hotel shampoos).
Google’s amazing new self-driving cars may be the coming wave of the future, but sadly, they will not eliminate traffic issues. Fortunately, the Waze traffic app (owned by Google) is already on the front lines, fighting traffic one “Wazer” at a time. “Robots will still need to know the best route. We have a nice juicy role,” says Di-Ann Eisnor, vice president of platform and partnerships for Waze.
“A lot of public safety is based on the accuracy of map data.”
— Chad Richey, PULSE Product Manager
PULSE Product Manager Chad Richey is a Waze and Google volunteer who spends 30-40 hours a week editing their maps. “Knowing a change I make on a map can be beneficial to hundreds of thousands of people is gratifying,” says Chad Richey. “A lot of public safety is based on the accuracy of map data. Recent hurricanes and floods in Texas and South Carolina were instantly updated in Waze, because editors from all over the country were pitching in, but with a desire to help out.”
It was an honor and a privilege to host our local heroes, representatives from the Tyler Police Department and Smith County Sheriff’s Department for lunch today! Included among our guests were Sheriff Larry Smith and Tyler PD Public Information Officer Don Martin. A special note of thanks to Citizen’s First Bank for generously providing lunch for everyone. This was merely a small way to tell them how much we appreciate law enforcement and the amazing job they do for us every day.
Genesis President Jim Nipp discusses the features in PULSE, which was unveiled at this year’s APCO Expo and Conference. PULSE is designed to provide dispatchers with the real-time information necessary to help agencies meet contracted response times. Mr. Nipp spoke with IWCE’s Urgent Communications Editor Donny Jackson at the EWA Wireless Summit in Denver.