Smith County, Texas — The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders.
Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times for citizens who need assistance.
“It is a difference maker for 9-1-1 personnel and emergency response,” he said.
Law Enforcement Officers and First Responders from all over the East Texas area came together to support the 2017 East Texas Regional Fraternal Order of Police Lodge #51 Blue Santa Shopping Spree. Area police officers nominated children they had met in the community who were underprivileged, child victims, or witnesses to crimes to participate in the Blue Santa program. Over 100 children were paired with a Police Officer and were given a $100 Walmart gift card to shop for anything they wanted. It’s a humbling experience when you hear an officer tell a child they have $100 to spend on anything they want and the child leads them by the hand to the food aisle.
Genesis has built a business for 25+ years by putting First Responders first. We are so proud to support the ETFOP as they are truly putting their hearts into serving our community, making it not just a safer place to live but a better community to live in.
Last week, we asked our community to help gather supplies needed to help first responders in the Houston area recovering from Hurricane Harvey. Our #GenesisGivesBack team, along with Pure Religion, sent a loaded trailer to Houston full of the requested supplies. To everyone who answered the call to help us help those who put their lives on the line each and every day, we sincerely appreciate your support.
Texas NENA — The Texas Chapter of the National Emergency Number (9-1-1) Association — has reached out to Genesis with very specific requests for hard goods they desperately need. They have three distribution centers set up for Public Safety personnel in the Texas Hurricane Harvey Disaster zone that need our help now. They have specifically requested we help them only with the items that they need and nothing else. As a result, Genesis will not be able to accept or deliver anything that isn’t specifically on their list. At this time, they are not equipped to manage or distribute secondhand items, so donations need to be new items in easily distributable packaging. They asked that we not send “travel sized” containers of supplies (for example: tiny bottles of hand sanitizer or hotel shampoos).
Google’s amazing new self-driving cars may be the coming wave of the future, but sadly, they will not eliminate traffic issues. Fortunately, the Waze traffic app (owned by Google) is already on the front lines, fighting traffic one “Wazer” at a time. “Robots will still need to know the best route. We have a nice juicy role,” says Di-Ann Eisnor, vice president of platform and partnerships for Waze.
“A lot of public safety is based on the accuracy of map data.”
— Chad Richey, PULSE Product Manager
PULSE Product Manager Chad Richey is a Waze and Google volunteer who spends 30-40 hours a week editing their maps. “Knowing a change I make on a map can be beneficial to hundreds of thousands of people is gratifying,” says Chad Richey. “A lot of public safety is based on the accuracy of map data. Recent hurricanes and floods in Texas and South Carolina were instantly updated in Waze, because editors from all over the country were pitching in, but with a desire to help out.”
It was an honor and a privilege to host our local heroes, representatives from the Tyler Police Department and Smith County Sheriff’s Department for lunch today! Included among our guests were Sheriff Larry Smith and Tyler PD Public Information Officer Don Martin. A special note of thanks to Citizen’s First Bank for generously providing lunch for everyone. This was merely a small way to tell them how much we appreciate law enforcement and the amazing job they do for us every day.
KLTV story — New law enforcement technologies: Better protection or invasion of privacy? Genesis CEO Phil Burks weighs in from the Genesis perspective.
Our role at Genesis is helping first responders (police, ambulance, fire, etc.) efficiently manage their two-way communications. Our solutions pull together all system-wide data to display real-time activity, send critical notifications, and archive data for forensic and comprehensive analysis.
Genesis President Jim Nipp discusses the features in PULSE, which was unveiled at this year’s APCO Expo and Conference. PULSE is designed to provide dispatchers with the real-time information necessary to help agencies meet contracted response times. Mr. Nipp spoke with IWCE’s Urgent Communications Editor Donny Jackson at the EWA Wireless Summit in Denver.
National Fire Prevention Week is October 5-11, 2014. Genesis hosted the guys from Stations 2, 8 and 9 with the Tyler Fire Department. As a small token of our deep appreciation, we treated them to lunch from Bruno’s Pizza. They graciously allowed us to explore two of their engines and answered all of our questions.
Our thanks to the Tyler Fire Department, as well as all of our first responders, the brave men and women who rush headlong into harm’s way for our sake. They are the reason we strive to make our performance management software the very best in the world.
Remember to test your smoke alarms every month – They save lives!
APCO 2014 came and went quickly for us, thanks to the many people who visited the Genesis booth and kept us busy. Pictured, Chad Richey demonstrates our new PULSE vehicular response and call tracking system to some attendees. Mark Tatum with Genesis’ partner Kalibre (standing nearby) was on hand to demonstrate our new Manager of Managers, which provides a view of an entire ASTRO® 25 or Dimetra system through a single pane of glass!
A big round of applause to our partners from London and Melbourne, and a very special “thank you” to our customers and everyone else who dropped by booth #438 in New Orleans. See you all next year in Washington, DC!
New from Genesis: