27
Oct

Genesis PULSE Achieves Platinum Integration Partner Status with RapidSOS

Genesis PULSE, in partnership with RapidSOS, removes guesswork to simplify dispatching

Tyler, TX, October 27, 2019 — Genesis PULSE – a revolutionary, cloud-hosted CAD enhancement solution – and RapidSOS – the trusted platform for connecting additional IoT data to public safety – announced today that Genesis PULSE has achieved RapidSOS Platinum Integration Partner status, one of only three companies to achieve the Platinum level. On a single, intuitive display of both real-time and replayable information, the PULSE mapping solution displays data from the RapidSOS Clearinghouse, locations of first responders, partner resources, weather, as well as Waze traffic, crashes, and road closures. Advancing the partnership between Genesis PULSE and RapidSOS removes the guesswork for dispatchers in locating 9-1-1 callers and sending the fastest, most appropriate resources to the scene. Read more

6
Sep

Five-Star Friday – September, 2019

Register Now: September Sync Call Training Webinar


Our September Monthly Training Webinar Sync Call is on Friday September 13th at 11:00 AM (Central). We will be covering the newly released GenWatch3 2.16.8 Point Release. Whether you were already considering a software upgrade, or needed a reason to upgrade, this month’s webinar is for you. We’ve added several NEW capabilities to our iVista browser-delivered platform, specifically in the area of Location Services, as well as a number of other market-driven features. We hope you can join us to learn how GenWatch3 continues to serve the needs of our valued customers!

Register here today »

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5
Jul

Five-Star Friday – July, 2019

Register Now: July Training Webinar

GenWatch3 offers an arsenal of over 35 reports, across multiple categories, to help System Managers uncover how their system is performing.

July’s webinar will introduce you to a handful of NEW reports we’ve added to the software based on your valued feedback. We will share why these reports were developed and examples of how they can be used by your Agency.

Save the date: Friday, July 12th, 11:00-11:30 AM (CDT)

Register here today »

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15
Aug

Smith County Approves New Dispatch Software

Smith County, Texas — The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders.

Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times for citizens who need assistance.

“It is a difference maker for 9-1-1 personnel and emergency response,” he said.

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7
Jul

Genesis Welcomes Rachel Johnston

Genesis is pleased to welcome Rachel Johnston as the Director of Sales and Marketing for Genesis PULSE. For the past 7 years, Rachel has worked for Motorola Solutions across their Public Safety and Commercial Markets. Rachel began her career at Motorola Solutions after graduating from the University of Illinois College of Business at Urbana-Champaign with a Degree in Marketing.

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15
Feb

Champion EMS Speaks out on PULSE with Waze Integration

Our newest customer, Champion EMS, based in Longview, TX chose Genesis PULSE for its decision-support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration. The value of the PULSE solution became immediately visible. Read more

12
Feb

Genesis PULSE Welcomes Champion EMS

Champion EMSGenesis PULSE welcomes Champion EMS of Longview, TX as a new customer. Champion EMS operates ground and air medical services across twelve counties in East Texas. Like many Genesis PULSE customers, Champion EMS was in search of an all-in-one solution to supplement their computer-aided dispatch software. They chose PULSE for its decision-support features for dispatch to the Replay and Reporting features for supervisory and administrative personnel and the added benefits of our exclusive Waze integration.
Genesis PULSE features

26
Jan

Genesis PULSE Mobile App Using New Waze SDK

Using Genesis PULSE™ with Waze integration, 911 call centers can easily pinpoint traffic events, such as construction, congestion or accidents. Using this data, dispatchers can send emergency units along faster routes, avoiding delays.

Today, Genesis is pleased to announce Genesis PULSE is launching a new in-vehicle mobile app with Waze integration. It provides first responders not only with current road conditions, but real-time, turn-by-turn navigation. All of the features of Waze and Genesis PULSE — combined in one powerful mobile interface.

The development of the PULSE mobile app is made possible by the Waze Transport SDK (software development kit), which was announced by Waze today. The SDK allows partners in the Waze Connected Citizens Program to easily implement some of Waze’s most useful features, natively in their own apps.

For developers interested in contributing to the free Waze SDK program, visit here.

Waze announcementWall Street Journal article

8
Dec

USA Today: Chad Richey on Improving Commuting Through Map Editing

Google’s amazing new self-driving cars may be the coming wave of the future, but sadly, they will not eliminate traffic issues. Fortunately, the Waze traffic app (owned by Google) is already on the front lines, fighting traffic one “Wazer” at a time. “Robots will still need to know the best route. We have a nice juicy role,” says Di-Ann Eisnor, vice president of platform and partnerships for Waze.

“A lot of public safety is based on the accuracy of map data.”
— Chad Richey, PULSE Product Manager

PULSE Product Manager Chad Richey is a Waze and Google volunteer who spends 30-40 hours a week editing their maps. “Knowing a change I make on a map can be beneficial to hundreds of thousands of people is gratifying,” says Chad Richey. “A lot of public safety is based on the accuracy of map data. Recent hurricanes and floods in Texas and South Carolina were instantly updated in Waze, because editors from all over the country were pitching in, but with a desire to help out.”

Genesis PULSE is proud to be a partner in the Waze Connected Citizens Program.

USA Today article

14
Oct

Genesis at Google

Genesis at GoogleThis week, Genesis President Jim Nipp, Genesis CEO Phil Burks, and PULSE Product Manager Chad Richey have been at Google headquarters in Mountain View, California demonstrating how Genesis PULSE integrates with the Waze navigation app. Read more