Smith County, Texas — The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders.
Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times for citizens who need assistance.
“It is a difference maker for 9-1-1 personnel and emergency response,” he said.
Genesis is pleased to welcome Rachel Johnston as the Director of Sales and Marketing for Genesis PULSE. For the past 7 years, Rachel has worked for Motorola Solutions across their Public Safety and Commercial Markets. Rachel began her career at Motorola Solutions after graduating from the University of Illinois College of Business at Urbana-Champaign with a Degree in Marketing.
Our newest customer, Champion EMS, based in Longview, TX chose Genesis PULSE for its decision-support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration. The value of the PULSE solution became immediately visible. Read more
Genesis PULSE welcomes Champion EMS of Longview, TX as a new customer. Champion EMS operates ground and air medical services across twelve counties in East Texas. Like many Genesis PULSE customers, Champion EMS was in search of an all-in-one solution to supplement their computer-aided dispatch software. They chose PULSE for its decision-support features for dispatch to the Replay and Reporting features for supervisory and administrative personnel and the added benefits of our exclusive Waze integration.
Genesis PULSE features
Using Genesis PULSE™ with Waze integration, 911 call centers can easily pinpoint traffic events, such as construction, congestion or accidents. Using this data, dispatchers can send emergency units along faster routes, avoiding delays.
Today, Genesis is pleased to announce Genesis PULSE is launching a new in-vehicle mobile app with Waze integration. It provides first responders not only with current road conditions, but real-time, turn-by-turn navigation. All of the features of Waze and Genesis PULSE — combined in one powerful mobile interface.
The development of the PULSE mobile app is made possible by the Waze Transport SDK (software development kit), which was announced by Waze today. The SDK allows partners in the Waze Connected Citizens Program to easily implement some of Waze’s most useful features, natively in their own apps.
For developers interested in contributing to the free Waze SDK program, visit here.
Google’s amazing new self-driving cars may be the coming wave of the future, but sadly, they will not eliminate traffic issues. Fortunately, the Waze traffic app (owned by Google) is already on the front lines, fighting traffic one “Wazer” at a time. “Robots will still need to know the best route. We have a nice juicy role,” says Di-Ann Eisnor, vice president of platform and partnerships for Waze.
“A lot of public safety is based on the accuracy of map data.”
— Chad Richey, PULSE Product Manager
PULSE Product Manager Chad Richey is a Waze and Google volunteer who spends 30-40 hours a week editing their maps. “Knowing a change I make on a map can be beneficial to hundreds of thousands of people is gratifying,” says Chad Richey. “A lot of public safety is based on the accuracy of map data. Recent hurricanes and floods in Texas and South Carolina were instantly updated in Waze, because editors from all over the country were pitching in, but with a desire to help out.”
[October 6, 2015] Tyler, Texas — The Genesis Group today announced a data-sharing partnership with their emergency call center software, PULSE (http://genesispulse.com) and Waze (http://www.waze.com), the real-time crowdsourced navigation app powered by the world’s largest community of drivers. Designed as a two-way data share of traffic accidents, traffic congestion, and road closures, the Connected Citizens Program promotes greater efficiency, increased situational awareness for emergency personnel, deeper insights and safer roads for citizens in communities where the Genesis PULSE software is in use. This is the first integration worldwide for Waze into a public safety communications product.
PSAPs all over the U.S. are discovering the immense value of PULSE to reduce response times, simplify their training process, and increase situational awareness. Genesis is giving people the chance to see it up close — September 15th-19th at the 2015 EMS World Expo at the Las Vegas Convention Center.
Our newest integration: PULSE is partnering with one of the most popular navigation apps in the world — the first partnership of its kind! Get details at booth #1263.
The Genesis Group welcomes LifeNet EMS as our newest PULSE customer. LifeNet EMS operates air and ground services throughout Texas, Oklahoma, and Arkansas. LifeNet was in search of an all-in-one solution to supplement their computer-aided dispatch software and chose PULSE for its decision-support features for dispatch to the Replay and Reporting features for supervisory and administrative personnel.