18
Sep

GenWatch3 Release Notes

GenWatch3 v.2.15.8

This GenWatch3® update is available at no charge for customers who are up-to-date on their maintenance and support agreement. For support questions or to check the current status of your support and maintenance agreement, please contact Support.
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15
Aug

Smith County Approves New Dispatch Software

Smith County, Texas — The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders.

Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times for citizens who need assistance.

“It is a difference maker for 9-1-1 personnel and emergency response,” he said.

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25
Nov

James Wansley, Scrum Master

Call him Scrum Master Wansley. James Wansley personifies all that is great about Genesis: hard working, fun loving, and smarter than the average bear. James, along with the entire development team, maximizes efficiency by utilizing the Scrum methodology. In the software world, Scrum is an agile project management framework with the goal of delivering new software capability every 2-4 weeks. It was an extremely difficult goal to accomplish, but this morning, James became a certified PSM1 Scrum Master from Scrum.org.

6
Oct

The Genesis Group Joins Waze Connected Citizens Program

Two-Way Data Share Hopes to Decrease Response Times for Emergency Responders and Inform Citizens

Waze[October 6, 2015] Tyler, Texas — The Genesis Group today announced a data-sharing partnership with their emergency call center software, PULSE (http://genesispulse.com) and Waze (http://www.waze.com), the real-time crowdsourced navigation app powered by the world’s largest community of drivers. Designed as a two-way data share of traffic accidents, traffic congestion, and road closures, the Connected Citizens Program promotes greater efficiency, increased situational awareness for emergency personnel, deeper insights and safer roads for citizens in communities where the Genesis PULSE software is in use.  This is the first integration worldwide for Waze into a public safety communications product.
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23
Sep

Training Day: National Sales Team at Genesis

Sales TrainingFrom across the country they came — our seasoned team of sales professionals — for two days of intensive training on the finer points of Genesis Performance Management Solutions. There are many years of experience and a wealth of expertise in two-way communications in this room. From L-R clockwise: Mike Greenaway (Midwest Region), Peter Hambuch, Jim Nipp (Genesis President), Kelley Clarida (VP Sales & Marketing), and Lee Lupton (National Sales Mgr., East Coast). Staying up-to-date on emerging technologies and knowing our two-way communications software inside and out helps us provide the most beneficial solutions to our customers.

More about our sales team

8
May

Western Motorola Service Provider Association Conference

As a Motorola Platinum Channel Partner, Genesis solutions were on display at the Western Motorola Service Provider Association Conference in Honolulu, Hawaii. Genesis President Jim Nipp, and Genesis VP of Marketing and Sales Kelley Clarida demonstrated the monitoring, management and reporting capabilities of GenWatch3 and GW3-TRBO Performance Management Solutions, as well as the Genesis PULSE advanced vehicular tracking solution to Motorola two way radio dealers and Motorola Service Partners based in the Western United States.

Mr. Nipp and Mrs. Clarida also took some time to pay their respects to our fallen heroes at the USS Arizona Memorial in Pearl Harbor. The memorial marks the final resting place of 1,102 of the 1,177 sailors and marines killed on the USS Arizona during the Japanese surprise attack on Pearl Harbor on December 7th, 1941.

5
May

EMS1 Article: Enhanced Dispatch Options With Genesis PULSE

EMS1.com article: Genesis PULSE gives call center personnel and supervisors enhanced dispatch options and access to more data. “Providing ample data and doing it in a way that isn’t daunting is the genius that is Genesis PULSE. PULSE includes customizable software that displays active units, in real-time, using Google Maps.”

Full story on EMS1.com

Learn how Genesis PULSE, a user-friendly, advanced vehicular tracking and reporting software tool, engages dispatchers and leads to faster service for Public Safety here. Read more

2
Apr

GenLabs Testers Undergoing Certification

GenLabs certification trainingGenesis GenLabs testers have embarked on a mission to become certified. This initiative is being led by QA Tech Lena Bowen. This is another big step Genesis is taking to maintain our high grades of excellence. The testing team is studying and gaining certification through The International Software Testing Qualifications Board, an ISO and IEEE affiliated association that promotes top standards in software testing.

The motto at GenLabs: "Quality Assured — Excellence Guaranteed"

6
Jan

Phil Burks on New Law Enforcement Technologies

KLTV story — New law enforcement technologies: Better protection or invasion of privacy? Genesis CEO Phil Burks weighs in from the Genesis perspective.

Video

Our role at Genesis is helping first responders (police, ambulance, fire, etc.) efficiently manage their two-way communications. Our solutions pull together all system-wide data to display real-time activity, send critical notifications, and archive data for forensic and comprehensive analysis.

More about Genesis

29
Oct

Genesis Hosts GW3-TRBO Certification Training

Genesis held another certification training seminar for our GW3-TRBO solution for MOTOTRBO networks. Our intensive two-day courseware provides MOTOTRBO dealers and technicians with the competency, ability, and knowledge in the installation and configuration of GW3-TRBO. Congratulations to our participants (alpha by last name):

  • Dave Barnes – KELCOM
  • David Cornell – Creative Communications
  • Steve Doucet – Westcan
  • Dan Foxley – Pacific Data Vision
  • Patrick McSweeney – DFW Communications
  • Joe Oliver – Creative Communications
  • Chris Pace – Bearcom
  • Hector Rincon – Lyondell Chemical
  • Jason Schlesinger – Goosetown Communications
  • Steve Stell – Lyondell Chemical

To sign up for future GW3-TRBO Training, contact Genesis.