Genesis extends a warm welcome to Caroline Gage, who joins our Maintenance and Total Support (MTS) Team as Support & Maintenance Administrator. A true blue Texas girl, Caroline grew up in Tyler, TX and moved back after graduating from Texas A&M with a degree in Horticulture. For the past five years, she ran a tight ship at Janie’s Cakes, a local bakery with many Genesis patrons.
In her free time, you will likely find Caroline outdoors with her two dogs or on a patio with friends. She enjoys floral design, reading, traveling, and antique shopping. Texas Country music, tacos, and sweet tea are a few of her favorite things.
Macon Richardson comes to us from Washington state, where he was a Network Engineer with a local Internet Service Provider. He now resides in Tyler — home of The Genesis Group — with his wife, Lori (a Tyler native) and daughter. Along with the benefit of being away from frequent rain showers, they now enjoy being close to family, as well as the friendly people of East Texas. Macon is passionate about solving the world’s technology issues and is happy to be here with Genesis Support where he can put his IT troubleshooting superpowers to good use.
Wondo Choung is a full-stack web developer from Seattle, Washington. He enjoys working in a team structure and considers himself a full-time student to the developer world. He spends his time writing clean readable code and considers it an honor when he is taught/shown something new. Apart from the developer world, he enjoys hiking with his wife, camping, 90s music, and playing team sports with his friends.
GenWatch3 ATIA SkyView shows real-time views of affiliated radio IDs and talkgroups, busies, instant site usage, and more. This makes it simple to understand talkpath traffic flow system-wide. SkyView can integrate with tiles from your favorite mapping application.
For more information, contact Sales: email@example.com.
Set it and forget it with web-based scheduled reporting in iVista! Set desired parameters of the GenWatch3 iVista reports and schedule each report to run as often as desired setting it to query your databases during slow times. Reports will run in the background and display results in the ready tab instantly available to you as needed. System owners can provide as many logins to iVista as needed to view reports. Reports can be exported to excel, PDF, email or print. For more information contact Sales: firstname.lastname@example.org.
The Genesis – MCM integration enables Genesis customers to use the the MCM CommShop 360 Asset Management Solution as the single point of entry to provision subscribers all the way through to the switch. This provides users with the ability to provision radios directly from the MCM Application. With it, users can enable/disable voice and data per master ID, assign and change master IDs, edit the alias and much more. The Radio Sync Interface connects GenWatch3® to the MCM application to allow the radio specific information from the radio system to be shared with the MCM database. For more information, please contact email@example.com or firstname.lastname@example.org.
CASA for Kids of East Texas provides valuable volunteer advocacy for abused children in the community. CASA volunteers serve as the "eyes and ears" for the judge in child welfare cases. Last evening, Genesis was honored to provide technical and logistical support for their annual Justice is Served event, which raises funds for CASA to continue the good work they do for children in East Texas.
The latest addition to our GenLabs all-star cast is Colorado native André Padilla. Prior to his career in software testing, André worked at IBM and Coral Systems as a System Engineer and Client Support Technician. In those capacities, he installed and maintained cellphone fraud systems in the Philippines, Chile and Mexico. André has over ten years of experience in software testing working for Lightbridge, Inc., Catalyst Repository Systems, Dish Network, and Trueffect, Inc. When he is not behind a computer monitor, he is an avid golfer as well as a "cruiser" — he and his wife have adventured the high seas in the Caribbean and plan to soon weigh anchor in the Mediterranean. The Padillas have a full house with five daughters and nine grandkids.
The Genesis Ops Bridge Manager of Managers provides a single pane of glass view across a multi-technology, multi-vendor network, eliminating the need to individually monitor multiple systems. All major network components are consolidated into the Ops Bridge MoM including: radios, backhaul network, CEN networks, voice loggers and several other servers and applications.