GenWatch Update Notes

GenWatch Release Notes

This GenWatch update is available at no charge for customers who are up-to-date on their maintenance and support agreement. For support questions or to check the current status of your support and maintenance agreement, please contact Genesis Customer Support.

Before installing on an ATIA-based system, the database will need to be updated. Genesis Support personnel will provide this service for customers who are up-to-date on their maintenance and support agreement. If applicable, please contact Support to schedule the update.

GenWatch 4.25.2

Reporting

  • Zero Usage Talkgroup Report – Reveals talkgroups that have no calls or no affiliations over the specified time range

SAM Page

  • The latest suspect reason is now displayed on the suspect grid.
  • Suspect grid changes are stored and recalled. This includes hidden columns, column order, and sorting.

Dashboard Updates

  • Statistic Widget – Selectable statistics for the site box color and size.
  • Site Statistic Widget – Color gradient customization.
  • Active Fault Widget – Filter faults by System, RFSS, or Site.
  • Group Drilldown Widgets – Group Affiliation and Group Affiliation Distribution can be added to the dashboard.
  • Site Drilldown Widgets – Site Registrations and Site Group Distribution can be added to the dashboard.
  • Subscriber Registration Heatmap – Displays subscriber registrations on a map, with the option to filter by agency or talkgroup.
  • Heatmap widgets’ position can be easily saved in the settings.

Stream Page

  • “Mark All as Viewed” button will set all existing notifications to “viewed.”

MSI Compatibility

ASTRO 2024.1
PMI 0810
IMW 5.2.4

Improvements/Fixes

GenWatch Web

  • Activity – Affiliation and registration packets are displayed correctly
  • Dashboard – Site Stats Widget no longer initializes sites to 100% utilization
  • Faults – Improve SNMP events load time
  • Map – Map widget data is better synchronized to the service
  • Map – Improved widget move/resize logic
  • Quick Search – Map button for site zooms to location
  • Reports – Prevent schedules from rerunning duplicate reports
  • Reports – Prevent reports from blocking page requests
  • Reports – GGSN Data Reports display local time instead of UTC
  • Security – Fixed DB constraint preventing new user creation after upgrade

GenWatch Service

  • KPI – Illegal Carrier processing handles a system ID > 3 digits
  • SNMP – Updates to the IP plan no longer timeout
  • Connect – IMW connections reconnect after token is rejected without manual intervention

GET SNMP

  • Normal volume of data no longer causes queuing
  • SNMP DB Upgrade Improved

GenWatch 4.25.1

NEW GenWatch Web!

New Stream Page

  • View recent system anomalies that have occurred
  • Drill down on a type of anomaly to see event details
  • See new events that occur in real-time
  • Subscribe to the events that matter to you
  • GenWatch triggers can also be displayed on the same screen

Dashboard Redesign

  • Drag and drop, resizable widgets
  • New KPI Widget
    • View KPIs at the System, RFSS or Site level over the configured time interval
    • Drill-down from system to zones to sites
  • Many New Widgets

Map Redesign

  • Layer menus are accessible through a toolbar
  • Layer types can be easily hidden or displayed
  • Subscriber Site and Talkgroup filter simplified

Reports

  • NEW – Favorite reports you run the most for faster access
  • NEW – KPI Site Detail report allows you to get KPI stats displayed on the dashboard in report form

Sitewide Changes

  • Quick filter on grid displays
  • Light/Dark Theme Option

MSI Compatibility

ASTRO 2024.1
PMI 0810
IMW 5.2.4

Improvements/Fixes

  • GenWatch – Affiliation hits exception while building REST API responses
  • GenWatch – Disabled PMI Connection will Queue Requests and Process them Once Enabled
  • GenWatch – SNMP Connection Icon Does Not Indicate When Data Is Not Received
  • GenWatch – Terrafix Connection Does Not Reconnect When There is No Activity
  • GenWatch – Watchdog on GW Connection Causing GET Apps to Crash
  • GenWatch Web – Channels Should Not Be Added Based on Diag Packets
  • GenWatch Web – Logged Out User With Tabs Open to a Page Can Tax the Server with Looping Requests
  • GenWatch Web – SNMP Devices – All Devices are Not Displaying Under a Resource after a Certain Limit is Reached
  • GET APM – Sync is Causing Deadlocks
  • GET APM – Sync is Incorrectly Using Connection ID
  • GET ATIA 2SQL – Upsert Radio SP has a Processing Error
  • GET ATIA 2SQL – Race Condition in ATIA Can Cause Genesis Issued Column to be False
  • GET ATIA DB – Pull Failures Within Child Tables Can Cause Data to Not Recover Correctly
  • GET ATIA DB – “2SQL” DB Role Does Not Have Permissions to Execute Procedure dbo.InsertSite
  • GET ATIA DB – Update PULL to handle large amounts of RIDAffilGroup and RIDAffilSite
  • GET ATIA DB – Sync Deadlock is Causing Data Mismatch Between Databases
  • GET ATIA Reader – Listen on multiple ports to receive all traffic
  • GET SNMP – Backfill Parsing Error for Customer’s Source Device Field
  • GET SNMP – Backfill Not Considering a Packet with Channel Info
  • GET SNMP – Regex parsing doesn’t handle multiple patterns for the same type
  • GET SNMP – SNMPDeviceEventsType Table’s Alias Length Does Not Match Other Tables
  • Reports – Emergencies by Talkgroup Not Using the Historical Radio Alias as Expected
  • Reports – Improve the FDMA Impact Report & Fix Filtering by TG before Identifying the Latest Affiliation
  • Reports – Zero Usage Report Deadlocking When the System Parameter is in Use

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