GenWatch3 v.2.16.4

This GenWatch3® update is available at no charge for customers who are up-to-date on their maintenance and support agreement. For support questions or to check the current status of your support and maintenance agreement, please contact Support.

Before installing on an ATIA-based system, the database will need to be updated. Genesis Support personnel will provide this service for customers who are up-to-date on their maintenance and support agreement. If applicable, please contact Support to schedule the update.

New Features

• Genesis products are now 64-bit applications
• Genesis products now support SQL Server 2017
• Genesis products now support Windows Server 2019
• GenWatch3 now supports redundant RF modems for control channel monitoring
• GenWatch3 can now interface with MCC7500 console to send call alerts
• Trio now supports 4-digit rounding for currency
• Trio now includes a taxable option in the Charges menu

Improvements and Fixes

• GenWatch3 now has global timeout for subscriber affiliations
• GenWatch3 Alias module now batches update based upon time instead of number of events
• The ring events of a private call are no longer considered in air time calculations
• iVista map tile server port is now configurable
• iVista tile server no longer replaces map tiles upon upgrade
• Improvements to site statistic widgets on the iVista map
• Improvements to the communication between GenWatch3 and iVista
• Improvements to the Agency Management page in iVista
• The GET SNMP Master Agent properly considers community when responding to poll requests