Retrieves, interprets, distributes and archives data across multiple agencies and networks
GenWatch3-ATIA empowers system administrators to monitor, manage, and report on voice and data systems from multiple sources in multi-site enterprise networks. It uses the GenGET (Genesis Global Enterprise Tool) utility to capture data from sources such as ATIA (radio traffic), GGSN (IV&D and Enhanced Data), GPS (Motorola IMW), SNMP, and UEM. GenWatch3-ATIA then distributes that data to desired connection points.
GenWatch3 configuration diagram
Integrates Data, Voice, Usage, Location, and Diagnostic Information
GenWatch3® empowers system administrators to monitor, manage, and report on Motorola voice and data systems for commercial, private and public safety agencies. One integrated tool pulls together all system-wide data to display real-time activity, send critical notifications, and archive data for forensic reporting and comprehensive analysis.
GenWatch3 significantly reduces the amount of time spent assembling or dissecting data from various sources while substantially increasing the amount of information readily available. This provides system administrators the ability to proactively measure and meet system performance metrics.
GenWatch3 combines power and innovation to provide tools necessary to monitor, manage and report on two-way communications networks:
- ASTRO® 25
- Dimetra TETRA
Modular Design
The modular design of GenWatch3 provides the flexibility to expand functionality and features as needed.
ModulesTriggered Alerts
Notifications alert appropriate personnel via email/text/SNMP of important system events, such as emergencies, busies, outages, and other network diagnostics.
Backed by Motorola
GenWatch3 is sold and supported by Motorola. Need help with configuration options? Contact Genesis Sales.
Key Features
Live Monitoring
GenWatch3 enables users to easily view and monitor live traffic, report on system activity, as well as manage system resources down to the subscriber level. It provides at-a-glance views of network performance from every angle: system, site, channel, slot, agency, talkgroup, and subscriber.
GenWatch3-ATIA gathers information from multiple connection points:
- All radio traffic (ATIA)
- UEM or other SNMP devices (NBI)
- GGSN
- Advanced Power Monitors (APM)
GenWatch3-ATIA provides at-a-glance views of network performance from every angle:
- System
- Zone
- Site
- Channel
- Slot
- Agency
- Talkgroup
- Subscriber
Network Management
GenWatch3 monitors networks from a single centralized location and sends alerts during critical system events. Key Performance Indicators display real-time activity on calls, busies, connections and peak usage. The Subscriber Access Manager prevents unauthorized radios from accessing the system.
- GenWatch3 manages communication between Motorola interfaces, such as CADI, UNS, and the multiple agencies that share a single system
- When there are critical system events, alerts are sent in level of priority to the people who need the information the most
- SNMP
- Audio-visual alerts
- Text messages
- Comprehensive billing and customer management module simplifies administration of multiple commercial or public safety agencies
- Key Performance Indicators display real-time WACN, system, zone, and site activity on calls, busies, connections, and peak usage in user-defined intervals
Forensic Reporting
GenWatch3 Reports offer in-depth forensic analysis of all system activity and clearly display usage and performance. Every packet of data is decoded, sorted and stored in MS SQL databases for multiple years with no loss of detail. These reports are displayed in flexible MS Excel® and can be used to trend utilization for resource planning.
- Every packet of data received from the ASTRO 25 network is decoded, sorted, and stored in MS SQL databases for multiple years without any loss of detail
- Reports offer in-depth forensic analysis of archived system activity
- Trend system utilization for resource planning
- Usage reporting for cost allocation
- Reports are flexible and may be modified and saved to create custom variations
GenWatch3 iVista
GenWatch3 iVista is a browser-based dashboard KPI solution for agencies managing voice and data networks and is included as a free add-on with GenWatch3-ATIA. iVista delivers snapshots of key system metrics via broadband connection. Dashboard widgets can be added or removed, reconfigured, reordered and resized with simple drag-and-drop actions. To view additional details on a particular item, they are just a double click away.
- Browser delivered
- Filtered agency data is restricted by user login
- System views with EGLView and SkyView
- Delivers UEM and IMW Enhancement views
Reporting Power
- Run and view reports online or on the desktop
- Customize reports and export to MS Excel®
- Share reports via email
“iVista gives reporting control back to our users, saving us time and money!”— A communications system administrator
GenWatch3 Data Warehouse
The GenWatch3 Data Warehouse solution optimizes multi-zone two-way network analytics by consolidating data into a single, centralized storage archive. With GenWatch3 Reports, data is available on demand for viewing and analysis.
Why add a data warehouse?
- Large repository that provides additional long-term storage of system data
- Syncs with the Database Server to pull older data (90+ days) for query optimization
- Stores all data for long-term periods, so short-term reports run more efficiently
- Data is synced from the Database Server every 24 hours
- GenWatch3 Reports available on demand
- Provides a layer of data redundancy in an alternate location
- Improves Database Server efficiency
Centralized Manager of Agency Filters
The CMAF filters ATIA data and distributes it to agencies by zone, talkgroup, and/or subscriber ID. In the event of an interruption, the data stream is buffered, so no data is lost. It is the perfect solution for multi-zone networks with member agencies who want to manage and report on their own subscribers.
Brochure Sales HelpHardware Specifications
The following are recommended specifications for operation of GenWatch3 v.2.14 for ATIA. For questions, please contact Genesis for system requirements.
GenWatch3-ATIA Host Specifications
- Quad core processor
- 16 GB+ RAM
- 500 GB Hard Drive
- Windows 7 Pro, Windows 8.1 Pro, Windows 10 Pro (64-Bit versions), Windows Server 2012R2 Standard, Windows Server 2016 Standard
- Microsoft Excel 2013 or 2016 for reporting
- Adobe Reader (PDF files) for documentation
GenWatch3-ATIA Reader Specifications
- Rack mount dual core processor
- 8 GB RAM
- 2 x 500 GB RAID1 hot swappable hard drives
- Windows Server 2012R2 Standard or Windows Server 2016 Standard
For security purposes, the Data Reader is configured with two network interface cards. Certain Network configurations require the reader to have one interface on the system network and one to the corporate network.
GenWatch3-ATIA Data Processor & Database Server
- Rack mount server class machine
- Quad core (or better) processor
- 32 GB+ RAM
- Hardware RAID controller with write caching ability
- 2 TB of available storage space in redundant RAID with 10k RPM HDD or SSD (Preferred) Drives
- Windows Server 2012R2 Standard or Windows Server 2016 Standard
- MS SQL Server 2012 Standard, SQL 2014 Standard, or SQL 2016 Standard — number of device CALs dependent upon system size (minimum of 5)
- Microsoft Excel 2013 or 2016 for Web based reporting
- External USB hard drive for backup
Note: If your system is large or high volume, consult Genesis for recommendations specific to your system. It is recommended to use a UPS to protect the equipment and data.
GenWatch3-ATIA Client Specifications
- Dual core processor
- 8 GB RAM
- 300 GB hard drive
- Windows 7 Pro or Windows 10 Pro (64-Bit versions)
- Microsoft Excel 2013 or 2016 for reporting
- Adobe Reader (PDF files) for documentation