GenWatch3-ATIA

Simplify reporting. Validate decisions. Save time.

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Retrieves, interprets, distributes and archives data across multiple agencies and networks

GenWatch3-ATIA empowers system administrators to monitor, manage, and report on voice and data systems from multiple sources in multi-site enterprise networks.  It uses the GenGET (Genesis Global Enterprise Tool) utility to capture data from sources such as ATIA (radio traffic), GGSN (IV&D and Enhanced Data), GPS (Motorola IMW), SNMP, and UEM.  GenWatch3-ATIA then distributes that data to desired connection points.

GenWatch3 configuration diagram

Integrates Data, Voice, Usage, Location, and Diagnostic Information

GenWatch3® empowers system administrators to monitor, manage, and report on Motorola voice and data systems for commercial, private and public safety agencies. One integrated tool pulls together all system-wide data to display real-time activity, send critical notifications, and archive data for forensic reporting and comprehensive analysis.

GenWatch3 significantly reduces the amount of time spent assembling or dissecting data from various sources while substantially increasing the amount of information readily available. This provides system administrators the ability to proactively measure and meet system performance metrics.

GenWatch3 combines power and innovation to provide tools necessary to monitor, manage and report on two-way communications networks:

  • ASTRO® 25
  • Dimetra TETRA
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Modular Design

The modular design of GenWatch3 provides the flexibility to expand functionality and features as needed.

Modules

Triggered Alerts

Notifications alert appropriate personnel via email/text/SNMP of important system events, such as emergencies, busies, outages, and other network diagnostics.

Backed by Motorola

GenWatch3 is sold and supported by Motorola. Need help with configuration options? Contact Genesis Sales.


Key Features

Live Monitoring

GenWatch3 enables users to easily view and monitor live traffic, report on system activity, as well as manage system resources down to the subscriber level. It provides at-a-glance views of network performance from every angle: system, site, channel, slot, agency, talkgroup, and subscriber.

GenWatch3-ATIA gathers information from multiple connection points:

  • All radio traffic (ATIA)
  • UEM or other SNMP devices (NBI)
  • GGSN
  • Advanced Power Monitors (APM)

GenWatch3-ATIA provides at-a-glance views of network performance from every angle:

  • System
  • Zone
  • Site
  • Channel
  • Slot
  • Agency
  • Talkgroup
  • Subscriber

Network Management

GenWatch3 monitors networks from a single centralized location and sends alerts during critical system events. Key Performance Indicators display real-time activity on calls, busies, connections and peak usage. The Subscriber Access Manager prevents unauthorized radios from accessing the system.

  • GenWatch3 manages communication between Motorola interfaces, such as CADI, UNS, and the multiple agencies that share a single system
  • When there are critical system events, alerts are sent in level of priority to the people who need the information the most
    • SNMP
    • Audio-visual alerts
    • Text messages
  • Comprehensive billing and customer management module simplifies administration of multiple commercial or public safety agencies
  • Key Performance Indicators display real-time WACN, system, zone, and site activity on calls, busies, connections, and peak usage in user-defined intervals

Forensic Reporting

GenWatch3 Reports offer in-depth forensic analysis of all system activity and clearly display usage and performance. Every packet of data is decoded, sorted and stored in MS SQL databases for multiple years with no loss of detail. These reports are displayed in flexible MS Excel® and can be used to trend utilization for resource planning.

  • Every packet of data received from the ASTRO 25 network is decoded, sorted, and stored in MS SQL databases for multiple years without any loss of detail
  • Reports offer in-depth forensic analysis of archived system activity
  • Trend system utilization for resource planning
  • Usage reporting for cost allocation
  • Reports are flexible and may be modified and saved to create custom variations
Reports reports

GenWatch3 iVista

GenWatch3 iVista is a browser-based dashboard KPI solution for agencies managing voice and data networks and is included as a free add-on with GenWatch3-ATIA. iVista delivers snapshots of key system metrics via broadband connection. Dashboard widgets can be added or removed, reconfigured, reordered and resized with simple drag-and-drop actions. To view additional details on a particular item, they are just a double click away.

  • Browser delivered
  • Filtered agency data is restricted by user login
  • System views with maps
  • Delivers UEM and IMW Enhancement views

Reporting Power

  • Run and view reports online or on the desktop
  • Customize reports and export to MS Excel®
  • Share reports via email

“iVista gives reporting control back to our users, saving us time and money!”— A communications system administrator

GenWatch3 Data Warehouse

The GenWatch3 Data Warehouse solution optimizes multi-zone two-way network analytics by consolidating data into a single, centralized storage archive. With GenWatch3 Reports, data is available on demand for viewing and analysis.

Why add a data warehouse?

  • Large repository that provides additional long-term storage of system data
  • Syncs with the Database Server to pull older data (90+ days) for query optimization
  • Stores all data for long-term periods, so short-term reports run more efficiently
  • Data is synced from the Database Server every 24 hours
  • GenWatch3 Reports available on demand
  • Provides a layer of data redundancy in an alternate location
  • Improves Database Server efficiency
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Centralized Manager of Agency Filters

The CMAF filters ATIA data and distributes it to agencies by zone, talkgroup, and/or subscriber ID.  In the event of an interruption, the data stream is buffered, so no data is lost.  It is the perfect solution for multi-zone networks with member agencies who want to manage and report on their own subscribers.

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Hardware Specifications

The following are recommended specifications for operation of GenWatch3-ATIA v.2.16. For questions, please contact Genesis for system requirements.

GenWatch3-ATIA Reader

  • Rack Mount Dual Core Processor
  • 8GB RAM
  • 500GB Hard Drive
  • RAID 1 Configuration
  • Dual Power Supply
  • Windows Server 2016

GenWatch3-ATIA Data Processor / Database Server

  • Rack Mount Xeon 8 core CPU
  • 32GB RAM
  • Hardware RAID Controller with write caching ability
  • 2 TB of available storage space in redundant RAID with SSD drives
  • Dual Power Supply
  • Window Server 2016
  • MS SQL Server 2017
  • MS Excel 2016 volume licensing build

GenWatch3-ATIA Data Warehouse

  • Rack Mount Xeon 8 core CPU
  • 32GB RAM
  • Hardware RAID Controller with write caching ability
  • 4 TB of available storage space in redundant RAID with SSD drives
  • Dual Power Supply
  • Window Server 2016
  • MS SQL Server 2017

GenWatch3-ATIA Client Computer

  • Quad Core Processor
  • 16GB RAM
  • 500GB Hard Drive
  • Windows 10 Enterprise 2019 LTSC
  • MS Excel 2016 volume licensing build

For security purposes, the Data Reader is configured with two network interface cards. Certain Network configurations require the reader to have one interface on the system network and one to the corporate network.

Note: If your system is large or high volume, consult Genesis for recommendations specific to your system. It is recommended to use a UPS to protect the equipment and data.

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