GenWatch3 ATIA

Motorola sold and supported performance management for enterprise networks

Modules
Enhancements
Reports
Demo

Retrieves, interprets, distributes and archives data across multiple agencies and networks

GenWatch3-ATIA empowers system administrators to monitor, manage, and report on voice and data systems from multiple sources in multi-site enterprise networks.  It uses the GenGET (Genesis Global Enterprise Tool) utility to capture data from sources such as ATIA (radio traffic), GTP (HPD and IV&D), P25, GPS, SNMP, LRRP, and UEM.  GenWatch3-ATIA then distributes that data to desired connection points.

GenWatch3 configuration diagram

Integrates Data, Voice, Usage, Location, and Diagnostic Information

GenWatch3® empowers system administrators to monitor, manage, and report on Motorola voice and data systems for commercial, private and public safety agencies. One integrated tool pulls together all system-wide data to display real-time activity, send critical notifications, and archive data for forensic reporting and comprehensive analysis.

GenWatch3 significantly reduces the amount of time spent assembling or dissecting data from various sources while substantially increasing the amount of information readily available. This provides system administrators the ability to proactively measure and meet system performance metrics.

GenWatch3 combines power and innovation to provide tools necessary to monitor, manage and report on two-way communications networks:

  • ASTRO® 25
  • Dimetra TETRA
  • Motorola Public Safety LTE (PS-LTE)
  • SMARTNET & SMARTZONE

Modular Design

The modular design of GenWatch3 provides the flexibility to expand functionality and features as needed.

Modules

Triggered Alerts

Notifications alert appropriate personnel via email/text/SNMP of important system events, such as emergencies, busies, outages, and other network diagnostics.

Backed by Motorola

GenWatch3 is sold and supported by Motorola. Need help with configuration options? Contact Genesis Sales.


Key Features

Live Monitoring

GenWatch3 enables users to easily view and monitor live traffic, report on system activity, as well as manage system resources down to the subscriber level. It provides at-a-glance views of network performance from every angle: system, site, channel, slot, agency, talkgroup, and subscriber.

GenWatch3-ATIA gathers information from multiple connection points:

  • All radio traffic (ATIA)
  • UEM or other SNMP devices (NBI)
  • GGSN
  • Advanced Power Monitors (APM)

GenWatch3-ATIA provides at-a-glance views of network performance from every angle:

  • System
  • Zone
  • Site
  • Channel
  • Slot
  • Agency
  • Talkgroup
  • Subscriber

Network Management

GenWatch3 monitors networks from a single centralized location and sends alerts during critical system events. Key Performance Indicators display real-time activity on calls, busies, connections and peak usage. The Subscriber Access Manager prevents unauthorized radios from accessing the system.

  • GenWatch3 manages communication between Motorola interfaces, such as CADI, UNS/MUPS, and the multiple agencies that share a single system
  • When there are critical system events, alerts are sent in level of priority to the people who need the information the most
    • SNMP
    • Audio-visual alerts
    • Text messages
  • Comprehensive billing and customer management module simplifies administration of multiple commercial or public safety agencies
  • Key Performance Indicators display real-time WACN, system, zone, and site activity on calls, busies, connections, and peak usage in user-defined intervals

Forensic Reporting

GenWatch3 Reports offer in-depth forensic analysis of all system activity and clearly display usage and performance. Every packet of data is decoded, sorted and stored in MS SQL databases for multiple years with no loss of detail. These reports are displayed in flexible MS Excel® and can be used to trend utilization for resource planning.

  • Every packet of data received from the ASTRO 25 network is decoded, sorted, and stored in MS SQL databases for multiple years without any loss of detail
  • Reports offer in-depth forensic analysis of archived system activity
  • Trend system utilization for resource planning
  • Usage reporting for cost allocation
  • Reports are flexible and may be modified and saved to create custom variations
Reports reports

GenWatch3 iVista

GenWatch3 iVista is a browser-based dashboard KPI solution for agencies managing voice and data networks and is included as a free add-on with GenWatch3-ATIA. iVista delivers snapshots of key system metrics via broadband connection. Dashboard widgets can be added or removed, reconfigured, reordered and resized with simple drag-and-drop actions. To view additional details on a particular item, they are just a double click away.

  • Browser delivered
  • Filtered agency data is restricted by user login
  • Run and view reports online or on the desktop
  • Customize reports and export to MS Excel®
  • Share reports via email

“iVista gives reporting control back to our users, saving us time and money!”— A communications system administrator

Case Study: Bell Mobility Radio

Bell Mobility Radio, a division of Bell, Canada approached Genesis to consider creating a web-based GOS reporting solution. No such application had previously existed, so iVista was created from the ground up.

Case Study

 

Quick Links

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Hardware Specifications

The following are recommended specifications for operation of GenWatch3 v.2.12 for ATIA. For questions, please contact Genesis for system requirements.

GenWatch3-ATIA Host Specifications

  • Quad core processor
  • 16 GB+ RAM
  • 300 GB hard drive
  • External UPS
  • Windows 7 Pro (or newer) 64-Bit OS
  • Microsoft Excel
  • Adobe Reader (PDF files) for documentation

Note: If your system is large or high volume, consult Genesis for recommendations specific to your system.

GenWatch3-ATIA Reader Specifications

  • Rack mount dual core processor
  • 16 GB+ RAM
  • 2 x 500 GB RAID 1 hot swappable hard drives
  • Windows Server 2012 (or newer)

For security purposes, the Data Reader is configured with two network interface cards. It is recommended that one be linked to the system network and one to the corporate network.

GenWatch3-ATIA Data Processor & Database Server

  • Rack mount server class machine
  • Quad core (or better) processor
  • 32 GB+ RAM
  • 2 TB of available hard drive space
  • Hardware RAID controller with write caching ability
  • External USB hard drive for backup
  • Windows Server 2012 (or newer)
  • MS SQL Server 2012 or SQL Standard 2014 — number of device licenses dependent upon system size

GenWatch3-ATIA Client Specifications

  • Dual core processor
  • 8 GB RAM
  • 300 GB hard drive
  • Windows 7 Pro (or newer) 64-Bit OS
  • Microsoft Excel
  • Adobe Reader (PDF files) for documentation