GenWatch3 FAQ


Will GenWatch3 work on a RIM-I?

No. We have done the code for a RIM-I, however to cover all of the modern needs for total communications with the system, and other advanced features, you must upgrade to a RIMII and an ASTRO® Spectra or MCS2000 RF-modem.


Can GenWatch3 be networked?

Yes. You designate the first, full copy of GenWatch3 to be the host and other copies listen to that host copy. The first GenWatch3 has the RF-modem and RIMII attached to it. The GenWatch3 input modules handle all of the logistics of sending the data out to other networked copies of GW3. This makes an ideal multi location mini-CAD. Not all locations need to watch the same talkgroups, and each copy that is attached can be as simple or complex in their features as you desire.


Will GenWatch3 work on SMARTZONE correctly?

All Control Channels in SMARTZONE are not guaranteed to carry all traffic information. The only source for that is the ATIA port that comes from the Zone Controller. However, depending on what you are wanting to archive, there is a good chance that the Control Channel that you are listening to has all of the information that you need for your operation.

If you are the system owner and are looking for a complete look at your SMARTZONE or Omnilink, we highly suggest that you look at GenWatch3-ATIA from Genesis rather than GenWatch3 OTA to guarantee that you’ll receive all traffic information.


Which system types are certified for compatibility with GenWatch3?

GenWatch3 is Genesis Certified for the following system types and frequencies:

  • P25 for OSP (listen) only
  • Type II SMARTNET
  • Type II SMARTNET (attached to a SMARTZONE)
  • 800 MHz
  • 821 MHz
  • OBT

What sort of machine do I need to run GenWatch3?

Hardware specifications for GenWatch3 are as follows…

GenWatch3-ATIA (Multi-Zone)

The following are recommended specifications for operation of GenWatch3 v.2.11 for ATIA. For questions, please contact Genesis for system requirements.

GenWatch3-ATIA Host Specifications

  • Quad core processor
  • 8 GB+ RAM
  • 300 GB hard drive
  • CD / DVD +/- RW ROM
  • 23″ monitor
  • 1 GB non-integrated graphics card
  • Keyboard, mouse and speakers
  • External UPS
  • Windows 7 Professional (or newer) 64 Bit OS
  • Microsoft Office 2013 Pro
  • Adobe Reader (PDF files) for documentation

Note: If your system is large or high volume, consult Genesis for recommendations specific to your system.

GenWatch3-ATIA Reader Specifications

  • Rack mount dual core processor
  • 8 GB+ RAM
  • 500 GB hard drive
  • 2 NIC cards
  • DVD-ROM drive
  • Windows Server 2012

For security purposes, the Data Reader is configured with two network interface cards. It is recommended that one be linked to the System network and one to the Corporate network.

GenWatch3-ATIA Data Processor & Database Server

  • Rack mount server class machine
  • Quad core (or better) processor
  • 24 GB+ RAM
  • 2 TB of available hard drive space
  • External USB hard drive for backup
  • Windows Server 2012
  • MS SQL Server 2012 — number of device licenses dependent upon system size

In rack mount environments, Genesis recommends purchasing only one monitor, keyboard and mouse and utilizing a KVM switch to save space.

GenWatch3-ATIA Client Specifications

  • Dual core processor
  • 4 GB RAM
  • 160 GB hard drive
  • CD / DVD-ROM drive
  • 20″ monitor
  • 1 GB non-integrated graphics card
  • Keyboard, mouse and speakers
  • Windows 7 Pro (or newer) 64 Bit OS
  • Adobe Reader (PDF files) for documentation
  • Microsoft Office 2013 Pro

GenWatch3 OTA (Single-Site)

The following are recommended specifications for operation of GenWatch3 v.2.13. For questions, please contact Genesis for system requirements.

GenWatch3 Host Specifications

  • Quad core processor
  • 16 GB+ RAM
  • 500 GB Hard Drive
  • Windows 7 Pro, Windows 8.1 Pro, or Windows 10 Pro (64-Bit versions)
  • Archiving:
  • 6-12 months: MS SQL Server 2012 Standard or MS SQL Server 2014 Standard
  • Up to 6 months: MS SQL 2014 Express (will automatically be installed with software)
  • Microsoft Excel 2013 or 2016 for reporting
  • Adobe Reader (PDF files) for documentation

Note: If your system is large or high volume, consult with Genesis for recommendations specific to your system. It is recommended to use UPS to protect equipment and data

GenWatch3 Client Specifications

  • Dual core processor
  • 8 GB RAM
  • 300 GB hard drive
  • Windows 7 Pro, Windows 8.1 Pro, or Windows 10 Pro 64-Bit
  • Microsoft Excel 2013 or 2016 for reporting
  • Adobe Reader (PDF files) for documentation

Is GenWatch3 Certified by Motorola?

GenWatch3 is sold and supported by Motorola Solutions.


Will an 80 GB hard drive be sufficient?

The amount of hard drive space needed is dependent on several things:

  • Daily call volume
  • How long you want to keep the history?
  • Do you want to store the raw Control Channel data?

The larger the drive, the better.

Example: With a system that has 17,500 calls a day you can expect 220 megabytes of data each day. This number includes raw data storage, if raw data is not going to be stored you can expect approximately 40 megabytes a day.


Can I use a single RF-modem and RIMII for driving both SystemWatch and GenWatch3?

Yes and No. Bottom line: we do not recommend it. Here’s why: Both SystemWatch (SW) and GenWatch3 (GW3) do more than listen to the RIMII. There is start up data that is sent to the RIMII when each program starts. If we do the classic RS-232 "Y" cable, we run the risk of data collision. If we remove the TX (transmit) line from — say — GenWatch3, then SW MUST be running (thus programming the RIMII) for GW3 to operate. You can see that while it is possible, it’s not a great idea.