GenWatch-TRBO Update Notes

GenWatch-TRBO Release Notes

This update applies to GenWatch-TRBO® for Motorola MOTOTRBO® systems only. Use of this update on any system other than GenWatch-TRBO for MOTOTRBO will result in unrecoverable loss of data. Installation of this update will require an updated license file from Genesis Customer Support.

GenWatch-TRBO 4.26.3

New Features

Dashboard

  • NEW TRBO Default Dashboard – TRBO systems now get a default dashboard designed for TRBO.
  • NEW KPI Chart for Sites Widget – A more performant widget in the style of the existing KPI Chart Over Time that can plot multiple KPIs and have clickable data points.
  • The Top Group Site Counts widget has been enhanced to refresh every 30 seconds and provide more accurate results

Quick Search

  • Added a Create Watch button that starts a Watch for the subscriber, talkgroup, or site being viewed

Reports

  • Column headers now wrap between words, and columns auto-size to their values once results load
  • Added links on resource columns to open quick search details

Site Drilldown

  • The Site Drilldown “Add Widget” button is now a searchable widget picker with descriptions and previews

Talkgroup Drilldown

  • The Talkgroup Drilldown “Add Widget” button is now a searchable widget picker with descriptions and previews

MSI Compatibility

TRBO 2026.1

Improvements/Fixes

General

  • Site, subscriber, and talkgroup dropdowns in widget settings now show up to 100 results with a total row count
  • Improved how grids load saved column layouts, so they no longer reshuffle after loading
  • Resource side-by-side selectors now sort in a logical order (for example, by RFSS and then Site ID)
  • A user’s saved light or dark theme is now respected after an upgrade
  • GenWatch Web now waits for SQL Server to be available at startup instead of failing
  • Fixed GenWatch Web issues when using a base path setting
  • Fixed a Genesis database upgrade failure caused by RES_SubscriberAliased
  • The GenWatch service account is now granted access to the Genesis database on install and upgrade
  • Removed unused legacy tables that could prevent users from being deleted
  • Fixed views that failed when a site ID was larger than 32,767

Activity

  • The Default Activity template can no longer be edited or deleted, matching Dashboard and Reports
  • Agency filters no longer show the internal agency ID
  • Activity timestamps now follow the selected date format
  • Fixed the Default template sometimes loading with no packets selected after login
  • A deleted template no longer appears in the template dropdown

Alias

  • Agency imports now finish in a single pass, even for large files
  • Agency import and export fixes:
    • Exports now include every agency
    • Rows whose subscriber or agency does not exist are highlighted before import
    • Ranges can be re-imported without issues
    • Security group imports now succeed on a system with no agencies
  • Deleting a parent agency now deletes the parent along with its children
  • Agency changes now display without a page refresh
  • Adding a subscriber to an agency is now much faster and displays immediately

Dashboard

  • The Subscriber Heatmap settings now use the standard side-by-side selector
  • Site Status widget updates:
    • Default text colors now provide better contrast
    • The XRC selection now defaults to what the widget is showing
    • Updated the “i” information and fixed the status block being cut off
  • The Group Affiliation, Group Affiliation Distribution, Site Group Distribution, and Site Registration widgets now add at full size instead of the collapsed number view
  • Dashboard Replay improvements:
    • Images load faster with a progress indicator
    • Snapshots now display in date order and keep their aspect ratio when fit to the window
    • Custom widget titles now display in snapshots
    • Changing the default dashboard no longer shows a replay warning
  • Legacy KPI widgets now load faster
  • Historical radio and group count KPIs are no longer inflated
  • KPI connection imports no longer fail when there are no rows to import
  • New Subscribers widget text now changes color to stay readable on custom background colors
  • Clicking the Stream or New Subscribers count no longer shifts the labels
  • Selecting None as the second metric now hides its related settings for the KPI Chart Over Time widget
  • Save and Close buttons no longer overlap widget settings on smaller screens
  • Creating a Watch from outside a grid value no longer creates an invalid Watch
  • Widget headers now have consistent padding across the Dashboard and drilldowns
  • Fixed the close buttons being cut off on Site Drilldown widgets
  • Clarified Connected Subscribers widget documentation

GenWatch Thick Client

  • Watches that fire 200,000 times now pause their outputs for 24 hours to protect performance and log an event
  • Fixed TRBO System Map clients not unsubscribing correctly
  • The ARC_trbolivestream table is now purged automatically
  • Fixed a service crash when importing radio IDs in Alias

Map

  • Points of Interest (POI) updates:
    • The POI side menu now matches the Weather and Custom layers, with a gear icon to edit each POI
    • Adding a POI turns on the POI layer and its group so the new POI is visible
    • The POI type list stays alphabetical after a type is renamed
    • POI notes now accept line breaks
  • Base map tiles no longer show businesses, bus stops, and parks at the highest zoom levels
  • Weather layers now display for all users by default
  • Site labels no longer cover the sites when the Map opens
  • Place labels now follow the Show Labels setting
  • Map widgets no longer flicker in the top-left corner while loading
  • Popups now point to subscriber and POI icons instead of covering them
  • A broken link in POI notes no longer breaks the Map
  • POI import now handles points of interest with the same name
  • Call line color changes now apply without a manual page refresh on a single tab
  • Active Diagnostics widget fixes:
    • Diagnostics now display for IP Site Connect and Capacity Plus systems
    • Columns now autosize after the data loads
    • Column filters now appear above the widget

Quick Search

  • Quick Search subscriber data now loads faster
  • Fixed the side bar sometimes getting stuck while loading

Reports

  • Report scheduling fixes:
    • Report names with a backslash no longer break scheduled runs
    • CSV publishes no longer include the report header and logo
    • The publish format now displays correctly when editing a schedule
    • Deleted publish targets are now removed from schedules
  • Report export fixes:
    • Downloads now reflect column changes made in the browser
    • Adding a chart now updates the next download
    • Pivoted reports now match the browser
    • Custom template aggregations are now kept
    • Reports grouped by a visible column now download
    • Large exports no longer drop total rows
    • Exports now use the dark mode custom logo
  • The Reports queue now uses the selected date format instead of UTC
  • The date format setting now persists after a refresh
  • The Toggle All button now works after a report runs
  • The Alias Information report now downloads with the default template
  • The Breadcrumb report now loads immediately when opened from the Map or Quick Search
  • Report exclusions now apply consistently
  • The Subscriber Commands report now returns data for Capacity Max systems

Security

  • Stream notifications are now cleared when a user loses Stream permissions
  • Enabling GenWatch Anywhere for a user now requires an email address

Stream

  • Saving a new Watch with a trailing space in its name now clears the Save button
  • Editing a Watch created from packet details now keeps the packet detail selections
  • Stream columns now fill in correctly for packet detail selections
  • XLSX exports from the detail list now include all columns
  • The timestamp filter in the detail list now filters by date and time
  • Fixed a report link intermittently showing on custom Watch details
  • F1 help now works on the Watch editor

System Map

  • Disconnected repeaters are now removed from the System Map

GenWatch-TRBO 4.26.2

New Features

General

  • NEW ‘Watch’ Creation – Monitor activity of interest across GenWatch Web with powerful, customizable Watches.
    • Watches can notify users in the Stream, via email, or through GenWatch’s SNMP forwarding capabilities when specified criteria are met.
    • To streamline Watch creation, one-click Create Watch actions have been integrated into data grids throughout GenWatch Web, allowing users to create a Watch from the currently selected item or applied filters.
  • Dark mode is now the default theme in GenWatch Web.
  • Upload custom logos that replace the default logo across the application header, login screen, and report downloads.
  • Email Updates:
    • An email cooldown that is configurable. Behavior is set to send an initial immediate email and batches subsequent alerts into a single summary email sent at the end of the cooldown window.
    • Support for OAuth 2.0 authentication for Microsoft 365 and Google Workspace email accounts on GenWatch Web and GenWatch thick client Trigger module.
  • Support Entra authentication for logins.
  • SQL Express 2025 is Bundled with TRBO Installs.

Activity

  • Added the ability to quickly create a Watch from Activity.
    • From the Activity view, create a Watch using the currently selected Packet and Resource Filters.
    • From the Packet Details view, create a Watch using the selected packet values.

Dashboard

  • Introduced Dashboard Replay functionality:
    • Automatically capture PNG snapshots on a designated template every 15 minutes.
    • “View Dashboard Replay” page added where users can browse, view, and download historical snapshots using date range filters, a scrollable timestamp list, and persistent zoom controls.
  • Enhanced the Snapshot functionality to allow dashboard snapshots to be taken on demand as a PNG.
  • Enhanced the “Add Widget” dropdown selection to allow search and show an instant preview fly-out panel that displays a sample image, title, and description when hovering over any widget option in the selection dropdown.
  • Added the ability to configure optional custom titles for any dashboard widget directly within its settings panel.
  • Added the ability to quickly create a Watch by right clicking on specific activity on a grid-based widget.
  • Clicking the Connected Subscribers widget opens a detail list of the subscribers in the section of the donut chart.
  • Added a KPI Chart plotting radio and group counts in the Default dashboard.
  • The Call Activity widget that was previously available only on the Site Drilldown page, is now available as a Dashboard widget, titled Talkgroup Call Activity. Displays call activity across all talkgroups or a custom selection of groups.

Map

  • Introduced Points of Interest (POI):
    • Create a point of interest anywhere on the map to identify locations that should be marked for reference or informational purposes.
    • Import/export functionality for updating/adding bulk POIs.
    • Group points of interest by icon and alias the groups.
    • Toggle off and on the individual layers to focus relevant layers.
    • Added click-to-zoom functionality to navigate directly to a selected POI within a group.

SAM

  • Added the ability to quickly create a Watch from one or more alarms or events of interest.

Security

  • System administrators now have access to unlock users in an active login cooldown period from invalid attempts.
  • Added a forced password reset workflow that requires new local users, or users whose passwords were reset by an administrator, to update their password upon their next login.

SNMP

  • Proactively log SNMP gaps that we identify during processing in the Event Viewer.

Stream

  • Added a dedicated “Watches” tab within the Stream module to view and manage existing watches.

System Map

  • Added the ability to quickly start a Watch based on RSSI values from the main grid.
  • Added the ability to quickly create a Watch from one or more alarms or events of interest from the peer alarms view.

Improvements/Fixes

General

  • Improved handling of user sessions to prevent unexpected logouts.
  • Added the GenWatch version to the Login screen for GenWatch Anywhere users.
  • Added a Login page gate that displays if the GenWatch Anywhere version does not match the On-Prem GenWatch version. Also logs to health monitoring.
  • Updated the notification and emergency badges to cap the display at “99+” when unread alert counts exceed 99.
  • Add “Alias” values where previously only “ID” was present.
  • Resolved a memory-growth issue in GenWatch Anywhere that degraded performance over time.
  • Side-by-side selectors now display loading indicators.

Activity

  • Activity now displays timestamps in the browser’s local format.
  • Improved reconnect logic.

Alias

  • Subscribers without an agency are now automatically assigned to Root instead of requiring manual assignment.
  • Agency import no longer shows an error message when a range hasn’t changed.

Dashboard

  • Fixed blinking labels on the Connected Subscribers widget.
  • Group Monitor now works correctly on TRBO systems.
  • Prevented saving invalid options on the New Subscriber widget.
  • Active Diagnostics widget no longer includes unlicensed systems on TRBO.

GenWatch Thick Client

  • Client installer no longer incorrectly attempts to create a synonym.
  • Fixed a syntax issue that caused GenWatch to crash on domain-configured PCs.
  • Fixed a service crash caused by Trigger definitions timing out.
  • Improved exception logging on GenWatch’s RID tables.

Quick Search

  • Quick Search results now load faster.
  • Quick Search subscribers now load even when an agency is missing.
  • Quick Search results no longer omit subscriber locations until the service is restarted.
  • Fixed Quick Search stored procedures that could duplicate radios across different Omni systems.
  • Quick Search now displays loading indicators while results are retrieved.
  • Quick Search results now clear from view when a user logs out.
  • Quick Search affiliation and registration timestamps now match report values.
  • Reduced KPI/CPU load caused by Quick Search stored procedures.

Map

  • Improved performance of dynamic markers and site widgets.
  • Subscribers now move on the map without requiring a refresh.
  • Prevented a race condition when zooming on an emergency.
  • Corrected map licensing that incorrectly applied System Map restrictions.
  • Map widgets now retain their position and can no longer move outside the map bounds.
  • Fixed missing visual channel updates caused by incorrect slot state handling.
  • Coverage layer now loads on initial load.
  • Site Widget number chart now sizes dynamically.
  • Moving a map widget no longer highlights headers and values.
  • Corrected an incorrect tower icon reference.
  • Map widgets do process Dimetra control channel utilization data which improves performance.
  • Fixed the map losing its connection after running for an extended period.
  • Corrected an inconsistent display format for location timestamps.
  • Do not show the “add subsite” option in the map menus.
  • Corrected color map legend for data types for TRBO.
  • Corrected widgets incorrectly displaying slot use and control channel slots.
  • Corrected high water mark on the widgets.
  • Sites now add to the Map without requiring a fresh.

Reports

  • Restored the ability to copy a cell’s value in data grids.
  • Reports now log failures instead of failing silently.
  • Fixed the TRBO report Site parameter incorrectly opening the Subscriber side-by-side selector.
  • Users are now prevented from applying invalid report schedule settings.
  • Fixed report date picker issues with end-of-month dates.
  • Resource selectors now load faster.
  • Moving a report column no longer prevents downloading.

Security

  • Security Activity now logs messages when users log in.
  • Permissions can now be edited after an email address has been added.
  • Users with Map-only permissions no longer see more than intended.
  • AppSettings.json credentials are now obfuscated/hashed.

SNMP

  • SNMP gap logging no longer reports 0 missing while still logging a gap.

GenWatch-TRBO 4.26.1

New GenWatch Web!

We are excited to introduce GenWatch Web, the newly redesigned web experience for our platform, formerly known as iVISTA. This update delivers a more modern, intuitive interface along with improved performance and usability across the board.

Site Wide Enhancements

  • Use the site-wide quick search to instantly access the latest information for a subscriber, talkgroup, or site, with enhanced support for MOTOTRBO system types
  • Dark mode/light mode theme options
  • Agency options allow grouping subscribers to allow focusing content for users. These can be used for filtering options in Activity and Report pages
  • All grids have a page search included to quickly filter and locate relevant data
  • Sort, filter, and, where applicable, hide columns within any grid to customize your view

Activity Redesign

  • Added Resource filters to allow more granular filtering on the different data connections

Channel Redesign

  • Customize channel display with more granular options, including font size, layout elements, and visible data fields

Dashboard Redesign

  • Access a wide range of new widgets (29 total) to tailor your dashboard experience, including:
    • A customizable Site Status widget for improved monitoring views
    • A new KPI widget with drill-down capabilities from system-level views into zones and individual sites
  • Arrange your dashboard using drag-and-drop, resizable widgets
  • Set a default dashboard view for all users (administrator)
  • Create dashboard templates and mark them as public for shared access and collaboration (administrators and users)

Map Redesign

  • Access layer menus through a streamlined toolbar
  • Easily show or hide layer types for more focused views
  • Weather layers are now available as default options
  • Introduced an Active Diagnostics widget for a more detailed view of current system activity

New Browser-Delivered Reports

All existing reports have been migrated into GenWatch Web, powered by a new, more flexible reporting engine:

  • Access newly available reports, including:
    • Site KPI Detail – Overview of KPI metrics, segmented into five-minute intervals
    • SNMP All Events – Detailed list of all SNMP event messages received from the system
  • Save report configurations by creating reusable templates
  • Export reports in Excel or CSV format
  • Leverage advanced capabilities such as pivoting and charting
  • Distribute reports via email or SFTP/FTP
  • View large datasets with row counts exceeding typical Excel limits
  • Schedule reports to run automatically based on your preferred cadence
  • Allow administrators to assign report queue priority and schedule reports for users, making results readily available

New SAM Page

The SAM module has been redesigned in GenWatch Web to provide a more modern and streamlined view of suspect subscribers:

  • Filter views by hotlist-specific or general suspect lists
  • Drill down into a specific suspect ID to review subscriber history

New Stream Page

The Stream page delivers real-time visibility into system activity and anomalies, with enhanced monitoring and filtering capabilities:

  • View recent system anomalies in a centralized feed
  • Drill down into specific anomaly types to access detailed event information
  • Subscribe to relevant events for more focused tracking
  • Display GenWatch triggers alongside events in a unified view

Site Drilldown Redesign

  • Arrange your drilldown page using drag-and-drop, resizable widgets
  • A new Peers Widget displays all peers on a given site and their current alarm status

New System Map Page

The System Map module has been redesigned in GenWatch Web to support modern system types and provide enhanced visibility into repeater activity and alarms:

  • Added support for MOTOTRBO Capacity Max system types
  • Monitor new repeater alarms, including:
    • FCC Channel Interference
    • Mass Random Access
  • Focus the peer list to display only repeaters with active alarms
  • Drill down into a repeater’s active alarms for detailed insights
  • Launch the System Diagnostic report directly from active alarm details

MSI Compatibility

  • TRBO: 2025.3

Previous Releases