Genesis welcomes Chad Richey as Genesis PULSE^® Product Manager. Chad began his career in public safety communications in August of 1997 working for local police departments, the Texas Highway Patrol, and two ambulance services. Chad has been a 9-1-1 center administrator in the emergency medical services field since 2006.

Most recently, at ETMC EMS, Chad was responsible for managing up to 40 personnel and two call centers. Chad was also part of the original design/development team for PULSE in late 2010 and has been the key player in PULSE implementations and training across the ETMC and Paramedics Plus operations nationally.